INGENIO TECHNOLOGIES reviews

The job offer from Ingenio Technologies for a 2nd Line Helpdesk Desk Engineer highlights various responsibilities such as providing support, troubleshooting, handling customer interactions, and fieldwork. Additionally, they mention that training is a key aspect and that everything is paid for by the company. It might be valuable to know more about the specific certifications engineers can obtain through this training plan and how it contributes to advancing one's career in the IT field. Also, the company emphasizes a diverse and inclusive team with a third of the current Helpdesk team being women. Could someone elaborate on the company's initiatives to promote diversity and inclusion, as well as how they ensure a welcoming environment for all employees?