IGC GROUP in London Salary
63 - 66 HATTON GARDEN FIFTH FLOOR, SUITE 23 LONDON EC1N 8LE ENGLAND
TIN: 12356696
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Earnings on positions in IGC GROUP
IGC GROUP is looking for employees for positions:
customer service manager
Responsibility
- ensure the Sales Operations team provides a world class customer service by following our Best Practice guidelines
- this is a great opportunity to join one of the largest independent craft breweries in London
- manage and process all Supermarket and Wholesaler customer orders and be the main point of contact
- you will manage a team of two Sales Operations Administrators
- support documentation of our Export orders
- assist with weekly team meeting presentation and support in general communication with the Warehouse and Driver team members
- report on any out of stocks monthly and/or delivery DIFOTs using our KPI trackers
- we have an exceptional opportunity to join our team as a Customer Services Manager to be based at our Fourpure Brewery in Bermondsey
Requirements
- 3 years in a sales operations environment
- experience in supply chain/live production environments
- excellent communication skills
- strong attention to detail
- working in an agile SME with high levels of growth and change
- experience using CRM systems is necessary
- can-do attitude to problem solving
- exceptional people skills and being able to manage a team