GARDNERS BOOKS

Responsibility

• read on to find out how you can join our friendly, professional team as a Sales Support Team Member
• about the Role
• this an office-based role within our Eastbourne facility. Full training will be provided
  Show more +7
• this is an office-based role within our Eastbourne facility. Full training will be provided
• main Responsibilities
• we have an exciting opportunity for the right candidates to join our growing Sales Support Team. We are looking for enthusiastic individuals with a passion for offering excellent customer service
• we have an exciting opportunity for the right candidates to join growing our Sales Support Team. We are looking for enthusiastic individuals with a passion for offering excellent customer service
• the ideal candidates will be capable and comfortable handling direct customer communications across both phone calls and email, to our varied customer base
• our Sales Support Team Members sit within our overall sales office and provide support and customer service. This role is a key one that helps build trust, leading to long-term relationships with our customers, who expect excellent customer service
• you will use your attention to detail and customer focus to take ownership of your work, guiding and assisting customers to achieve the best possible outcome

Requirements

• previous experience working within an office environment would be an advantage
• about Company
• gardners is one of the world's largest wholesalers of British books, entertainment products, and eBooks
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• processing of orders
• handling promotions
• working to resolve any customer issues in a timely manner
• administrative support to the sales team
• we are an equal opportunities employer and place a high value on diversity and inclusion across all departments
• additional Information
• the position may close early if we get a large number of applicants
• based primarily from our Eastbourne premises, we are proud to be a family-run business with our staff at the very heart of what we do
• essential Skills
• our departments and teams' combined effort ensures we offer a first-class service to our global customer base, combined with a fast delivery service
• excellent communication skills, both verbal and written
• at Gardners, we recognise that our people are our strength, and the diverse talents they bring to our collaborative workforce are directly linked to our success
• confidence talking to customers on the telephone
• good knowledge of Microsoft Office, with particular knowledge of Outlook and Excel

Earnings for position sales support

Responsibility

• read on to find out how you can join our friendly, professional team as a Sales Support Team Member
• about the Role
• this an office-based role within our Eastbourne facility. Full training will be provided
  Show more +5
• this is an office-based role within our Eastbourne facility. Full training will be provided
• we have an exciting opportunity for the right candidates to join growing our Sales Support Team. We are looking for enthusiastic individuals with a passion for offering excellent customer service
• the ideal candidates will be capable and comfortable handling direct customer communications across both phone calls and email, to our varied customer base
• our Sales Support Team Members sit within our overall sales office and provide support and customer service. This role is a key one that helps build trust, leading to long-term relationships with our customers, who expect excellent customer service
• you will use your attention to detail and customer focus to take ownership of your work, guiding and assisting customers to achieve the best possible outcome

Requirements

• previous experience working within an office environment would be an advantage
• about Company
• gardners is one of the world's largest wholesalers of British books, entertainment products, and eBooks
  Show more +16
• processing of orders
• handling promotions
• working to resolve any customer issues in a timely manner
• administrative support to the sales team
• we are an equal opportunities employer and place a high value on diversity and inclusion across all departments
• additional Information
• the position may close early if we get a large number of applicants
• based primarily from our Eastbourne premises, we are proud to be a family-run business with our staff at the very heart of what we do
• essential Skills
• our departments and teams' combined effort ensures we offer a first-class service to our global customer base, combined with a fast delivery service
• excellent communication skills, both verbal and written
• at Gardners, we recognise that our people are our strength, and the diverse talents they bring to our collaborative workforce are directly linked to our success
• confidence talking to customers on the telephone
• self-motivated, and keen to improve
• good knowledge of Microsoft Office, with particular knowledge of Outlook and Excel
• excellent attention to detail

Earnings for position sales support

Responsibility

• we are recruiting staff across our weekend shifts
• we are looking for enthusiastic individuals with a passion for offering excellent customer service
• the ideal candidates will be capable and comfortable handling direct customer communications across phone calls and emails
  Show more +3
• we have an exciting opportunity for the right candidates to join our busy Consumer Direct Services Team as Customer Service Agents based in Eastbourne
• our Consumer Direct Services team provides support and customer service for many different businesses. This Customer Service Agent role involves handling a mixture of telephone calls and emails
• day-to-day work will span inbound/outbound calls, placing orders, providing tracking details, chasing orders via various marketplace platforms , and dealing with enquiries from the general public via email

Requirements

• previous experience working within an office environment would be an advantage but not essential to this Customer Service Agent role
• about Company
• gardners is one of the world's largest wholesalers of British books, entertainment products, and eBooks
  Show more +4
• we are an equal opportunities employer and place a high value on diversity and inclusion across all departments
• based primarily from our Eastbourne premises, we are proud to be a family-run business with our staff at the very heart of what we do
• our departments and teams' combined effort ensures we offer a first-class service to our global customer base, combined with a fast delivery service
• at Gardners, we recognise that our people are our strength and the diverse talents they bring to our collaborative workforce are directly linked to our success

Earnings for position customer service agent

Responsibility

• if so, we have a great opportunity for you
• we have an exciting opportunity for the right candidates to join our busy Consumer Direct Services Team as Customer Service Agents
• do you take pride in delivering outstanding customer support? Do you enjoy finding solutions the first-time round?
  Show more +4
• we are looking for enthusiastic individuals with a passion for offering excellent customer service. The ideal candidates will be capable and comfortable handling direct customer communications across phone calls and emails
• our Consumer Service Agents provide support and customer service for many different businesses. This role involves handling a mixture of telephone calls and emails
• day-to-day work will span inbound/outbound calls, placing orders, providing tracking details, chasing orders via various marketplace platforms , and dealing with enquiries from the general public via email
• the majority of the workload will be phone-based and talking to the public, so the enthusiastic candidates will need to communicate professionally and positively

Requirements

• previous experience working within an office environment would be an advantage
• about Company
• gardners is one of the world's largest wholesalers of British books, entertainment products, and eBooks
  Show more +5
• we are an equal opportunities employer and place a high value on diversity and inclusion across all departments
• based primarily from our Eastbourne premises, we are proud to be a family-run business with our staff at the very heart of what we do
• our departments and teams' combined effort ensure we offer a first-class service to our global customer base, combined with a fast delivery service
• at Gardners, we recognise that our people are our strength, and the diverse talents they bring to our collaborative workforce are directly linked to our success
• resilience with the ability to problem-solve

Earnings for position customer service

Responsibility

• this is an addition to other non-exhaustive admin work, all of which require procedures to be carefully followed
• the hours for this Receptionist / Administrator position are 8.30am - 4.30pm, Monday to Friday
• essential Skills
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• we are looking for a full-time individual to work in a hybrid role, acting in the capacity of Receptionist / Administrator, handling the day-to-day running of our reception area, whilst also undertaking some administration work
• previous Receptionist and/or Administration experience necessary, with a minimum of one year desirable
• you will be the company’s first point of contact, managing the switchboard and greeting visitors, ensuring you project an efficient and professional service, giving a great first impression and creating a welcoming environment
• you will also be responsible for processing new trade applications and assisting in the process for opening customer accounts, requiring some data entry and liaison with other teams / departments
• training will be provided for internal software systems, as well as all other areas
• about Company
• gardners is one of the world's largest wholesalers of British books, entertainment products and eBooks

Earnings for position receptionist / administrator