DIAMOND TRUCKS UK

Responsibility

• we need an individual who has exceptional customer service skills and attention to detail
• superb communication
• A likeable, friendly & approachable personality
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• be able to work competently within a busy franchise operation
• add value to the Aftersales department objectives
• be able to competently work alone
• diamond Trucks UK Ltd are part of the ever-expanding Renault Trucks network and are currently seeking a full time Commercial Vehicle Parts Advisor to join our exciting new dealership based in Warrington
• previous sales experience within Commercial Vehicle industry is desirable
• 30 days paid holiday a year
• pension scheme
• private health
• carrying out regular stock takes
• report stock shortages and damages
• any other duties as required
• picking parts from warehouse

Earnings for position parts advisor

Responsibility

• to manage the handover of complex or potentially contentious jobs to the Workshop Supervisors and to ensure a full buy in as agreed with the customer
• pass all fully completed jobs to service costing / warranty / administration for invoicing whilst ensuring that costs are in line with customer expectations, all work hours expended have been documented and that parts have been added
• ensure that there is a process in place to liaise with the customer by providing cost updates, issuing estimates/quotations, and gaining work authority

Earnings for position workshop controller

Earnings for position service advisor

Responsibility

• implementing the company’s heath and safety and human resource policies and processes, ensuring they are effectively embedded and adhered to
• suggest and implement initiatives to reduce company costs and increase employee productivity
• lead by example and instill a culture of professionalism throughout the Service Department, to ensure that customers receive a “best in class” experience

Requirements

• management experience of leading and managing a team
• experience in a modern commercial vehicle dealership
• experience of managing Service Department budgets and targets
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• must be able to work on your own initiative in a pressurised environment, to tight deadlines
• good communicator and able to liaise at all levels both internally and externally
• flexible approach to meet business requirements

Responsibility

• quarterly VAT returns
• other requests from the Financial Controller
• monthly Balance Sheet Reconciliations
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• maintain Asset Register

Requirements

• at least 2 years’ experience within a similar role
• experience with GP Dynamics or similar software
• applicant must hold a professional accounting qualification i.e. ACA/ACCA/CIMA
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• excellent team player, able to develop good relationships with colleagues
• able to work on own initiative and prioritize work
• excellent written and verbal communication skills
• experience working within a fast-paced environment
• excellent organizational skills and attention to detail