DGN TECH UK in London Salary
3 MALTHOUSE ROAD LONDON SW11 7AT UNITED KINGDOM
TIN: 11406712
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Earnings on positions in DGN TECH UK
DGN TECH UK is looking for employees for positions:
customer service
Working hours
- full-time | Part-time
Responsibility
- provide exceptional customer service by promptly and courteously responding to customer inquiries and resolving issues
- handle a high volume of incoming calls and emails from customers
- assist customers with product information, order status, and returns/exchanges
- maintain accurate customer records and update information as necessary
- collaborate with other departments to ensure timely resolution of customer concerns
- identify opportunities to upsell or cross-sell products or services to customers
- job Description: Customer Service Representative
- follow company policies and procedures to ensure consistent service delivery
Requirements
- high school diploma or equivalent required; college degree preferred
- previous customer service experience in a fast-paced environment is highly desirable
- excellent verbal and written communication skills
- strong problem-solving and decision-making abilities
- ability to multitask and prioritize tasks effectively
- proficient in using computer systems and software applications
- positive attitude, patience, and empathy when dealing with customers
- ability to work well in a team-oriented environment