CHESTER ZOO HOTELS Salary
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0 ratings
2 reviews
Chester
CEDAR HOUSE CAUGHALL ROAD CHESTER CH2 1LH ENGLAND

Earnings on positions in CHESTER ZOO HOTELS

Estimated salary

£ 1920

Median salary at CHESTER ZOO HOTELS

£ 1760 Lowest salary
£ 2462 The average salary
£ 8333 Highest salary

CHESTER ZOO HOTELS is looking for employees for positions:

payroll manager

Responsibility

  • develop and implement talent acquisition strategies to attract and retain top talent in the hospitality industry
  • collaborate with the wider Chester Zoo People & Culture team to ensure alignment of culture and employee experience across the group
  • implement effective onboarding and orientation programs to ensure new hires have a smooth transition and feel connected to the organisation
  • develop and deliver training and development programs to enhance employee skills and knowledge
  • partner with managers to create performance management processes, including goal setting, performance evaluations, and career development plans
  • implement initiatives to improve employee engagement, satisfaction, and retention, such as recognition programs, wellness initiatives, and team-building activities
  • serve as a trusted advisor and resource for employees, providing guidance on HR policies, procedures, and conflict resolution
  • stay updated on industry trends and best practices to continually enhance our talent management and culture initiatives

Requirements

  • ability to handle confidential information with discretion
  • experience in managing shift-based payroll structures
  • proven experience working in a senior payroll position, ideally complimented by a recognised professional qualification
  • strong generalist HR experience
  • strong organisational and time-management skills
  • skilled in managing a small team with a supportive, collaborative and hands-on approach
  • strong knowledge of payroll processing and employment laws
  • an excellent knowledge of PAYE and employee benefits including National Minimum Wage, Pensions and Salary Sacrifice

fabricator welder

Requirements

  • to be timed served with a recognised qualification in fabrication & welding
  • broad technical knowledge of welding and fabrication techniques, with a high attention to detail
  • knowledge of requirements with regards to Mechanical upkeep of equipment - LOLER & PUWER
  • good understanding of Health and Safety for the construction industry and capable of working within a highly controlled environment
  • preferably hold a PASMA mobile scaffolding certificate
  • understand and demonstrate knowledge of hydraulic systems
  • to have the ability to solve problems and adhere to H&S guidelines
  • to be self-motivated, resourceful, flexible and have a willingness to learn

food & beverage manager

Requirements

  • experience operating in a high-volume business, at a management level
  • exceptional guest service skills within a guest focused environment
  • experienced people manager who is able to lead and inspire a team in a range of disciplines
  • in depth knowledge and experience of Health & Hygiene Safety legislation processes
  • good practical knowledge of budgets, forecasting and setting targets
  • excellent written and verbal communication with the ability to liaise to people at all levels
  • knowledge of balancing guest requirements and service capabilities with the need to return a profit
  • awareness of current food & beverage and event trends with the ability to benchmark against competitors and able to present ideas for improvement to introduce best practice ahead of the game

Responsibility

  • ensure all team members adhere to policies and procedures, including food safety standards, health and safety legislation, and licensing laws
  • oversee the daily management of The Oakfield pub, ensuring smooth service and an exceptional guest experience at all times
  • maximise revenue and profitability by monitoring payroll and spend, encouraging upselling, and minimising waste and shrinkage

head of marketing

Salary

  • salary

Requirements

  • degree qualified, preferably business related
  • proven experience of leading marketing and digital teams at a senior level
  • proven experience in strategic planning, audience strategies and behaviour change campaigns
  • extensive knowledge of the changing media and digital landscape, including dynamic pricing of media and sustainable practices
  • experience in data management, risk assessments and compliance
  • strong experience in brand strategy, planning and management of world class brand campaigns, including experience in high profile brands, ideally for a visitor attraction or not for profit organisation
  • knowledge of design, artwork and print production processes
  • extensive proven experience working in a fast paced and large organisational marketing leadership role and managing a team working across a range of disciplines and projects

Responsibility

  • extensive experience in driving loyalty and growth across audience types
  • lead the brand through a new re-brand rollout and drive the reputation of the zoo across audiences
  • experience of providing reports to senior directors and trustees to inform decision making

receptionist

Responsibility

  • welcome guests with warmth, friendliness, and professionalism
  • manage check-in and check-out procedures efficiently
  • handle guest requests, questions, and bookings
  • liaise with housekeeping, concierge, and other departments
  • process payments and maintain accurate records
  • support the front office team in maintaining high standards of service

room attendant

Responsibility

  • clean and prepare all lodges to the highest luxury standards
  • replenish amenities and linen with care and attention to detail
  • report maintenance issues promptly
  • support laundry and housekeeping operations where needed
  • work with pride and professionalism in a fast-paced environment
  • ensure all health, hygiene, and safety procedures are followed

retail manager

Responsibility

  • lead and inspire a large team, setting clear objectives and ensuring sales targets are achieved
  • proactively manage labour, stock, and operational expenses to maximise efficiency while maintaining exceptional service standards
  • recruit, supervise, develop, and motivate team members to deliver outstanding customer experiences
  • oversee and enhance visual merchandising standards, ensuring displays are engaging, innovative, and consistently of world-class quality
  • utilise retail systems and data to plan, organise, and review performance, driving revenue and achieving commercial KPIs
  • support the Retail Operations Managers in delivering and enhancing retail standards across all outlets, working closely together as one team
  • build strong internal and external networks to understand and respond to market trends, ensuring Chester Zoo remains an industry leader
  • commit to personal development and support succession planning, fostering a learner-led culture across the team

Requirements

  • management experience, ideally gained in a retail environment
  • experienced people manager who is able to lead and inspire a team in a range of disciplines and manage performance
  • exceptional customer service skills
  • have a creative eye and commercial flair to make decisions on layout and visual merchandising
  • good practical knowledge of budgets, forecasting and setting targets
  • good working knowledge of Health & Safety processes
  • excellent written and verbal communication with the ability to liaise to people at all levels, working with colleagues whose priorities may differ from yours

security officer

Requirements

  • previous experience in a similar role
  • exceptional customer service skills
  • full driving licence
  • SIA door supervisor license required

plant fitter

Requirements

  • ability to plan, coordinate and repair a wide range of fleet and machinery
  • broad technical knowledge of mechanical principles for vehicle and plant, machinery, systems, components, and maintenance procedures
  • knowledge of legislative requirements with regards to Mechanical upkeep of vehicle and plant
  • knowledge of legislative requirements with regards to LOLER & PUWER
  • experience in repairing small plant such as chainsaws, generators and mowers etc
  • fabrication, vehicle electrical and welding knowledge would be beneficial but not crucial
  • to have the ability to solve problems and adhere to H&S guidelines
  • to be self-motivated, resourceful, flexible and have a willingness to learn

events manager

Responsibility

  • recruit, motivate, lead and develop team members to deliver an exceptional guest experience
  • be responsible for the management of a busy event venue, delivering conferences, weddings and unique events in our heritage zone, ensuring that standards and services offered to guests are operating to a world class standard
  • be responsible for the use of all F&B systems, including, health and safety, epos, time and attendance, stock management and cash security ensuring that appropriate action is taken to achieve targets and compliance
  • utilise Management Information to demonstrate strong commercial awareness and react quickly to trading performance and to ensure that the team is fully briefed with clear goals set every day
  • maximise sales to meet profit and financial expectations, including monitoring of payroll and F&B spend, cash handling, including cash up and reporting of discrepancies, upselling as appropriate and minimisation of shrinkage, maintaining accurate records
  • be responsible for the implementation of and ensuring all team members are adhering to policies, developing standard operating procedures and safe working practices including food safety systems, ensuring health and safety, licencing, and other legislation is strictly observed

Requirements

  • event operation experience operating in a high-volume business, at a mid-management level, preferably in a leading event destination
  • experienced people manager who is able to lead and inspire a team in a range of disciplines
  • people Management experience including mentoring and training staff, performance management and taking responsibility for resources within an area
  • commercial and business acumen
  • in depth knowledge and experience of Health & Hygiene Safety legislation processes
  • financial and analytical skills including effective management of budgets and creation and analysis of reports
  • exceptional guest service skills within a guest focused environment
  • experience in creating and updating policy, adherence to food safety systems and best practice processes

Earnings on positions in CHESTER ZOO HOTELS

Average salary in this position
Average salary in this position in the country
fabricator welder
2500 £
1%
2519 £
head of marketing
5833 £
-9%
5317 £
payroll manager
3562 £
6%
3769 £
plant fitter
2958 £
-1%
2938 £
receptionist
1920 £
5%
1998 £
retail manager
2500 £
7%
2674 £
room attendant
1920 £
-1%
1913 £

National average salary

2950 £

Average salary in this company

2462 £