customer service administrator
Responsibility
Requirements
Benefits
Current offers for the position:
Customer Service Administrator Watford
Carbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants. We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties.We are looking for a customer service administrator to provide excellent customer service skills and support our operations team.The Role:Liaising with external customers via telephone and emailTaking our customers through the process of booking survey and installation appointmentsTaking inbound calls and assisting with any enquiriesEnsuring every customer receives great customer serviceUpdating various spreadsheets and databasesIs a full-time role (37.5hrs), working in our Watford office.Who are we looking for?The successful candidate will have the following skills and experience:Excellent organisation skillsProactive and able to work on own initiativeProven ability to work in a fast-paced environmentStrong interpersonal and communication skillsExcellent attention to detailProven ability with google suite, Microsoft office and PDFStrong customer service skillsExperience in housing and maintenance scheduling is desirable but not essentialWe reward hard work and dedication through our profit related bonus scheme. All employees receive an equal share of the bonus pool regardless of their job title or length of service.If you require any reasonable adjustments during the application stage, please contact careeers@carbonrewind.comWe are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.Job Type: Full-timeSalary: £21,000.00-£23,000.00 p
Customer Service Administrator Watford
Carbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants. We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties.We are looking for a customer service administrator to provide excellent customer service skills and support our operations team.The Role:Liaising with external customers via telephone and emailTaking our customers through the process of booking survey and installation appointmentsTaking inbound calls and assisting with any enquiriesEnsuring every customer receives great customer serviceUpdating various spreadsheets and databasesIs a full-time role (37.5hrs), working in our Watford office.Who are we looking for?The successful candidate will have the following skills and experience:Excellent organisation skillsProactive and able to work on own initiativeProven ability to work in a fast-paced environmentStrong interpersonal and communication skillsExcellent attention to detailProven ability with google suite, Microsoft office and PDFStrong customer service skillsExperience in housing and maintenance scheduling is desirable but not essentialIf you require any reasonable adjustments during the application stage, please contact careeers@carbonrewind.comWe reward hard work and dedication through our profit related bonus scheme. All employees receive an equal share of the bonus pool regardless of their job title or length of service.We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.Job Type: Full-timeSalary: £21,000.00-£23,000.00 p
Customer Service Administrator- OPEN EVENING Watford
We are hosting an open evening event! We are looking for a customer service administrator to provide excellent customer service skills and support our operations team. This is a great opportunity to learn more about Carbon Rewind and a chance to meet some of the team.When? Wednesday 12th April 2023, 6:30PM -8:30PMWhere? Axis Building 2, Rhodes Way, Watford WD24 4YWWhat to expect?· The night will begin with an introduction and information session, where you’ll meet the assessors and learn more about the evening.· We will then test your communication, problem-solving and team working skills with some group activities.· There will be a 1-1 interview to assess about your suitability for the role.· Lastly, you will be sent a skills assessment to assess your organisation and customer service skills. This will be emailed to you after the event and will need to be returned by Friday 14thApril.To prepare for the evening please read our job description below:Carbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants. We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties.We reward hard work and dedication through our profit related bonus scheme. All employees receive an equal share of the bonus pool regardless of their job title or length of service.The Role:· Liaising with external customers via telephone and email· Taking our customers through the process of booking survey and installation appointments· Taking inbound calls and assisting with any enquiries· Ensuring every customer receives great customer service· Updating various spreadsheets and databases· Is a full-time role (37.5hrs), working in our Watford office.Who are we
Customer Service Administrator Watford
Carbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants. We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties.We reward hard work and dedication through our profit related bonus scheme. All employees receive an equal share of the bonus pool regardless of their job title or length of service.We are looking for a customer service administrator to provide excellent customer service skills and support our operations team.The Role:· Liaising with external customers via telephone and email· Taking our customers through the process of booking survey and installation appointments· Taking inbound calls and assisting with any enquiries· Ensuring every customer receives great customer service· Updating various spreadsheets and databases· Is a full-time role (37.5hrs), working in our Watford office.Who are we looking for?The successful candidate will have the following skills and experience:· Excellent organisation skills· Proactive and able to work on own initiative· Proven ability to work in a fast-paced environment· Strong interpersonal and communication skills· Excellent attention to detail· Proven ability with google suite, Microsoft office and PDF· Strong customer service skills· Experience in housing and maintenance scheduling is desirable but not essentialIf you require any reasonable adjustments during the application stage, please contact careeers@carbonrewind.com.We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.
Customer Service Administrator Watford
Carbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants. We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties.Our head office is based in Watford (WD24 4YW) and we are looking for a customer service administrator to provide excellent customer service skills and support our operations team.The Role:· Liaising with external customers via telephone and email· Taking our customers through the process of booking survey and installation appointments· Taking inbound calls and assisting with any enquiries· Ensuring every customer receives great customer serviceWho are we looking for?The successful candidate will have the following skills and experience:· Excellent organisation skills· Proactive and able to work on own initiative· Proven ability to work in a fast-paced environment· Strong interpersonal and communication skills· Excellent attention to detail· Proven ability with google suite, Microsoft office and PDF· Strong customer service skills· Experience in housing and maintenance scheduling is desirable but not essentialWe are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.Job Types: Full-time, PermanentSalary: £20,000.00-£23,000.00 per yearBenefits:Company eventsCompany pensionCycle to work schemeFree parkingOn-site parkingProfit sharingSick payWellness programmeSchedule:Monday to FridayExperience:Custo
Salary in other companies in the position customer service administrator
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