CALDERDALE AND HUDDERSFIELD SOLUTIONS

Responsibility

• ensure sufficient numbers of staff are available to deliver quality and timely Domestic Services and the enquiry desk
• to work operationally and cover any staff shortages due to absence by the reallocation of work duties
• this will include looking for ways to develop specialist menus in order to continuously improve the service
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• escalate issues to Line Manager / Duty Manager, out of hours, where necessary
• assist in the development and delivery of appropriate work schedules, frequencies and programs to ensure services meet customer and service expectations
• discipline, training either mandatory or departmental and welfare of staff
• to train all staff in their area of work as agreed with the Assistant Facilities Manager, organising any outsourced training requirements
• reporting any grievances or staff problems that cannot be resolved
• undertake individual appraisals and agree PDP for catering staff working in the kitchen
• to Competently deputise/lead the department in the absence of managers when in training, meetings, leave or days off ensuring any problems/issues are resolved
• A working supervisor responsible for the direct supervision of the of the kitchen ensuring the patient meals are cooked and delivered in a professional manner whilst maintaining strict hygiene practices and adhering to departmental policies and procedures
• supervision of all catering staff ensuring the patient meals are cooked and delivered to the department schedules, whilst maintaining effective deployment of staffing resources including maintaining staff rotas
• the post holder will have overall responsibility for preparing, cooking and presenting high quality, nutritious, safe food for including for patients with specific dietary requirements adhering to all hygiene legislation, HACCP principles and Trust policies
• ensure hygiene and safety standards are maintained in accordance with department policies, whilst ensuring full compliance to the food safety act 1990
• prioritising competing work areas effectively and with regard to appropriate deadlines within a managed framework
• to include advice on allergens within meals and products
• organise stock control and consumables as directed
• to cover absence / breaks on the enquiry desk Liaise with ward or department staff to identify any issues of service performance and agree recovery actions, reporting persistent failures to the Assistant Facilities manager
• resolve operational services issues and failure in meeting the required service standards using own knowledge and experience within scope of grade
• fridge temperatures, food temperature logs and cleaning schedules
• work closely with the service performance team in order to ensure service failures are rectified as soon as possible and within agreed response times To respond to and report on Datix, incidents occurring with staff within the department and inform Facilities Manager of such matters
• prepare, cook & present food for patients, using high level food preparation skills, providing input to the redesign of menus when reviewed
• as directed by the line manager, interpret data and performance information related to the operational delivery of Facilities Services
• key Responsibilites: In conjunction with the line manager, organise on a day to day basis, the planning and delivery of Domestic Services and the enquiry desk in accordance with service specifications, work instructions, service level agreements and client requirements
• conduct initial investigation as appropriate To ensure all work allocated is undertaken and completed in accordance with relevant polices and procedures, accurately and within agreed timescales
• the post holder must also be able to prepare adhoc and specific therapeutic diets, where exact requirements prescribed by dieticians must be followed and ensure that this is to a high quality standard at all times
• supervision and delegation of all necessary kitchen cleaning as detailed in the cleaning schedules
• check department financial documentation e.g
• to liaise with a multidisciplinary staff as appropriate to develop and maintain good working relationships and to ensure effective communication takes place at all times
• meet with patients and their carers on request to fully understand specific dietary requirements and ensure that the patient can be offered meals that are suitable for their needs
• overtime sheets, consumable usage and time sheets
• capital project management
• cleaning
• record both manually and using the computer where necessary all food quantities issued, wastage and additional activity, ensuring accuracy
• correct and accurate completion of all documentation required for the effective maintenance of the departments Hazzard analysis and Critical Control point system i.e
• to ensure all work allocated is undertaken and completed in accordance with relevant polices and procedures, accurately and within agreed timescales
• check department financial documentation e.g. overtime sheets, consumable usage and time sheets
• to manage audit fails and rectifications, by way of issuing, signing and returning to relevant parties by given timeframe
• to cover absence / breaks on the enquiry desk
• they must build good working relationships with Dietitians, Ward staff and Ward Nutritionists to ensure the smooth running of the service
• report any equipment and works issues that require repair following the works department procedure
• ensure accurate receipt of deliveries in accordance with the departmental policy ensuring temperature control is maintained and delivered to appropriate areas
• to support the recording and taking appropriate action in the event of an accident e.g
• liaise with ward or department staff to identify any issues of service performance and agree recovery actions, reporting persistent failures to the Assistant Facilities manager
• assist in the Assistant Facilities Manager with the recruitment, appointment, induction, training, and retention of staff

Requirements

• spending a lot of time problem solving, some decision making and constant monitoring of staff and documentation

Earnings for position supervisor

Responsibility

• general Day to Day Cleaning Sweeping, Mopping, Scrubbing / Polishing Floors
• vacuum Cleaning of Carpets Damp Dusting / Polishing Furniture, Fixtures and Fittings etc
• cleaning of Sanitary Areas
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• replenish Paper Products, Soap etc
• disposal of Refuse
• bed making in Residence's and On Call Doctors rooms, where applicable
• sort Linen / Maintain Linen Levels where applicable
• periodic / Specialists Cleaning Shampooing Carpets / Furniture
• changing of Cubicle / Window Curtains where applicable
• special / Intensive Cleaning at Supervisors request
• thorough Clean of Bed, Locker, Bed table etc. following patient discharge where applicable
• special Cleaning of Infectious / Infected areas Window Cleaning where applicable
• ensure all equipment is cleaned and correctly stored
• kitchen Duties / Patient Services
• where applicable Collect in, wash and re-distribute water jugs / tumblers
• disposal of Refuse. Bed making in Residence's and On Call Doctors rooms, where applicable. Sort Linen / Maintain Linen Levels where applicable. Periodic / Specialists Cleaning Shampooing Carpets / Furniture

Earnings for position domestic

Responsibility

• for an informal chat or for further information please contact the team leader, David Pearson on 01422 261397
• you should have commercial driving experience as you will be driving a variety of vans and Luton style vehicles
• you should be friendly, approachable and able to communicate effectively with services user, other medical professionals and teams alike
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• your day will be varied and no two days the same
• personal Development
• we are delighted to offer the exciting opportunity of a full time driver to support with the delivery collection and repairs of medical equipment, in service users own setting with Calderdale and Huddersfield Solutions Ltd
• annual appraisal
• excellent opportunities to progress and develop new skills
• wide range of apprenticeships for new and existing staff
• library and Learning Centers on each hospital site
• if you feel this is the role for you then please see the attached job description and apply via the online portal
• now you know a little about what we offer colleagues we would love to receive an application from you
• we are looking for a suitable candidate to complement our current team, current hours of work are 08:00 - 16:00 hours Monday to Friday, and 08:00 - 12:00pm on a Saturday
• extensive range of discounts on-line and in store at all your favourite retail outlets

Responsibility

• barista Post -16hrs
• message from Tim Busby, Chair of Calderdale and Huddersfield Solutions Ltd
• the successful candidate will be joining our organisation at an exciting time
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• we have made significant changes in the way we work to meet the challenges of the changing NHS
• report any equipment in need of repair and / or work issues to the Assistant Manager
• cleaning and sanitising work areas, utensils and equipment Cleaning service and seating areas Describing menu items and suggesting products to customers Servicing customers and taking orders Ordering, receiving and distributing stock supplies Receiving and processing customer payments Deal with any customer comments / complaints in a professional manner Correct merchandising of stock displays to maximise brand awareness, ensuring security of all stock item
• responsibility for stock rotation and checking date codes whilst completing stock replenishment duties Temperature check and record all necessary food items as departmental procedure To be smart in appearance and well groomed adhering to the departmental uniform policy Receiving and checking goods inward includes sandwiches cakes, confectionary etc
• carry out duties with due regard to the Trusts Equal Opportunity Policy. Maintain professional conduct at all times
• CHS is an exceptional place to work with many amazing teams of hard working and dedicated staff, delivering high standards of estates, facilities and procurement services to Calderdale and Huddersfield NHS Foundation Trust and other customers
• where appropriate correct temperature control, should be maintained Preparation of food items for service, this includes toast, panini and other food items for retail sale
• this is a new organisation, wholly owned by the Foundation Trust, and the Board has full accountability for the delivery of high quality, cost effective services
• the Trust itself has plans for a significant reconfiguration of its services, supported by a recent announcement of £196m of capital funding
• attend all mandatory training
• correct merchandising of stock displays to maximise brand awareness, ensuring security of all stock item
• deal with any customer comments / complaints in a professional manner
• comply with all Trust policies, procedures and protocols
• receiving and checking goods inward includes sandwiches cakes, confectionary etc. where appropriate correct temperature control, should be maintained
• the delivery of a professional first class, efficient customer focused service, ensuring all hygiene and safety standards are maintained at all times
• temperature check and record all necessary food items as departmental procedure
• participate annually identifying, developing and agreeing your own development plan with your Line Manager using the CHS Appraisal
• carry out duties with due regard to the Trust’s Equal Opportunity Policy

Requirements

• we put the patient first
• we ’go see’
• we work together to get results
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• we do the must-do’s
• preparing and serving hot and cold drinks such as coffee, tea, and speciality beverages
• cleaning and sanitising work areas, utensils and equipment
• cleaning service and seating areas
• describing menu items and suggesting products to customers
• servicing customers and taking orders
• ordering, receiving and distributing stock supplies

Responsibility

• preparation and loading of patient meal trolleys ensuring accuracy with all food items, completing all necessary paperwork as required
• the provision of meals and food items in a call order kitchen environment
• preparation, cooking and garnishing of hospitality requirements to high standards
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• the instruction of lower grades of staff and trainees where necessary
• to assist the Catering Supervisor and cooking grades in all activities associated with the provision of a professional meal service for all groups of staff and patients while maintaining strict hygiene practices and adhering to departmental policies and procedures
• report any equipment and works issues that require repair to the supervisor
• bserving departmental hygiene and safety regulations at all times, demonstrating a good standard of personal hygiene and working in a safe manner
• cleaning of premises and equipment and utensils to specified hygiene standards
• ensure the correct and economical use of materials including the effective use of all kitchen equipment and energy supplies
• preparation and cooking of meals to a high standard accurately following recipes and cookery methods for a range of patient, staff and special diets including hospitality buffet items
• responsibility for stock rotation and checking date codes when given cleaning duties by Catering Supervisor

Requirements

• we put the patient first
• we ’go see’
• we work together to get results
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• we do the must-do’s
• the delivery of a Professional patient focused meal service ensuring all hygiene and safety standards are maintained at all times
• demonstrate a professional, customer focused service following departmental guidelines and adhering to any local ward protocols at all times
• delivering the meal requirements in a timely fashion to the kitchen using ward-based fax machines, by hand, other IT equipment
• accurately serving patients meal requirements ensuring temperature controls are maintained for hot and cold food during the service period
• record any changes to the meal service including the number of meals served and food wastage