receptionist / administrator
Responsibility
- opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols when on rota
- maintaining and monitoring the Practice electronic appointments system
- processing and distributing incoming mail
Show more +16 - taking messages and passing on information
- processing repeat prescriptions in accordance with Practice guidelines
- computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
- initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
- re-stock consulting rooms with forms as required
- processing personal and telephone requests for appointments, home visits and telephone advice calls and ensuring callers are directed to the appropriate healthcare professional
- ordering, re-ordering and monitoring of stationery and other supplies if required
- participate in audit where appropriate
- undertaking courses as directed by the Practice Manager where required in order to carry out normal duties
- keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter as necessary
- actively report health & safety hazards and infection hazards immediately
- we are looking to appoint two receptionists to join our busy GP practice who will be the first point of contact for patients, contractors, and visitors as well as carrying out general office management tasks
- comply with Practice health & safety policies by following agreed safe working procedures
- the post-holder will support, promote and maintain the Practice’s Equality & Diversity
- alert other team members to issues of quality and risk
- contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
Requirements
- communicate effectively with other team members
- communicate effectively with patients and carers
- recognise people’s needs for alternative methods of communication and respond accordingly
Show more +1 - reception Administrator: 1 year
Salary in other companies in the position receptionist / administrator
No data