● Understand and continuously improve operating procedures for each task
● Train new employees where required
● Always ensure that you are complying with the company's Health & Safety policy and procedures
Salary
salary
Requirements
● Planning & priority setting
● Effective communication and organisational skills
● Decision making
● Interpersonal skills
● Quality focus
● Eye for detail
● Leadership skills
● Good Computer skills
product marketing manager
Working hours
full-time
Responsibility
● To audit all existing product propositions relative to competitor offerings globally
● Develop compelling product propositions for new products to ensure differentiation from competitors and lead these launches globally
● Be responsible for prospect and customer persona development
● Translate technical and product capabilities into powerful, digestible, and differentiated messaging for customer personas
● Build and lead product launch plans with the wider marketing team
● To maintain an active watch of key competitors and share knowledge of competitor products internally on a regular basis
● Supporting the training manager in the creation of engaging training materials for both internal teams and external customers
● Support training manager in developing techniques to assess trainee’s knowledge of training content
Salary
salary
Requirements
● Ability to work on own initiative and show strong leadership
● Good stakeholder management skills
● Experience in international markets
● Ideally experience in retail sector, but not essential
● Delivery focused with strong time management skills to ensure product launch timetables are met
● Strong commercial skills and experience in working closely with sales teams and customers
● Strong communicator
● Attention to detail and high levels of accuracy
systems administrator
Working hours
part-time | Temporary
Salary
salary
Responsibility
procure and implement a new learning management system
collaborate with Project Manager and Business Analyst to implement training
liaise with Project Manager and Business Analyst to implement learning management system
organise training for all staff to become proficient in learning management system
manage databases
complete project tasks in a timely manner
prepare and maintain documents and training procedures
their renowned team in Hampshire is looking for a HR Systems Administrator to support operations and implement a new training and development learning management system to train staff
Requirements
knowledge of learning management systems and software
HR experience
IT skills
good written and verbal communication
administration experience
human resources: 1 year
office administrator
Working hours
part-time
Responsibility
● Act as VoCoVo point of contact for the Facilities Manager to coordinate access control data/passes/ID verifications for our office
● Act as “Office Receptionist” to welcome visitors/non-regular attendees to offices
● Act as “responsible person” to fulfil SBS obligations for fire regulations, including scheduling regular inspections of our fire extinguishers
● Submit stationery, refreshment and sundry office supply requests to FM at Shipton for delivery to Cheltenham office
● Coordinate team/functional social and team building activities
● Coordinate company All Hands events
● Help set up the on-line travel booking platform
● Oversee “desk” booking system with those looking to use the office and meeting rooms; in conjunction with usage of our parking space allocation
Salary
salary
Requirements
● Highly organised
● Excellent attention to detail
● Proactive approach to problem solving
● An excellent communicator
● Team player
● Friendly and also assertive when required
● Able to take the initiative
● At least 3 years experience working in a similar role, with an interest in workplace H&S
sales administrator
Working hours
full-time
Responsibility
● Processing and management of customer orders
● Maintaining accurate customer information
● Provide general customer service support to internal and external customers/partners via phone, email and analysing CRM tickets
● Ownership of customer issues and coordinate with relevant parties to enable fast and right-first-time resolutions
● Log Warranty Returns as they are received
● Provide sales order support for Warranty Returns
● Applying and maintaining document security and version control procedures
● Maintenance Customer Service records and log as appropriate
Salary
salary
Requirements
● At least 3 years administration experience in a Customer Service role
● Possess an analytical mind and take a proactive approach to problem solving
● Confident decision maker and implementer
● Highly customer-focused, a excellent communicator
● Comfortable working in an agile, collaborative team environment
● Strong organisational skills and excellent attention to detail
● 50 miles from Cheltenham – 3 days a week in the office
if you are excited by this challenge then we want to hear from you
junior graphic designer
Working hours
full-time | Permanent
Salary
salary
Responsibility
designing new and updating legacy marketing collateral and internal documents to be in-line with the current corporate brand guidelines
creatively distilling down technical information into easily understandable diagrams, infographics and externally facing collateral
collaborating in producing in-house and event-based marketing collateral and materials
creating easy to use, brand compliant document templates for internal teams to use
producing dynamic social assets for LinkedIn and our company blog that follow best practices and increase post engagement
work with internal teams to align on marketing request briefs and deliver outcomes by the defined deadline
regularly organise and maintain an internal collateral and design asset repository
if potentially required; able to professionally liaise and work with external agencies to collaborate on design deliverables
Requirements
some experience with After effects and Premiere Pro is desirable
proficient ability in using Google docs and Google Slides
up to date knowledge on digital, social and print design practices
creative and detail oriented
strong writing and editing skills
50 miles from Cheltenham – 3 days a week in the office
engineering project manager
Working hours
full-time
Salary
salary
Responsibility
projects are delivered on schedule and meet all contract terms
arrange post project reviews with the customer’s PM and sponsors to capture their Hi’s and Lo’s for ongoing performance focus
build clear and concise SoW & MSA documents to optimise and manage the accountability of engineering partnership performance
work closely with our legal team to agree contracts, terms and conditions and statements of works
confidently negotiate with engineering partners by consistently showing strong negotiation skills
build and deliver on-brand project presentations to large groups, including decision makers and executive level personnel
liaise and hold strong relationships with key internal stakeholders, ensuring they are involved at the right time with your projects/opportunities
understand the customers budget cycle in line with the VoCoVo sales cycle
Requirements
experience of managing large multi-disciplined, integrated projects
proven ability to control projects as a P&L, control project costs, manage change, identify and mitigate risk
proven ability to interpret specifications and contract requirements and deliver fully compliant solutions and execution plans
experience leading a major projects design and delivery team
experience in the leadership and implementation of HS&E requirements to company policy and current legislation
project Management qualification/certification
ability to manage multiple stakeholder groups
50 miles from Cheltenham – 3 days a week in the office
hr advisor
Working hours
full-time | Permanent
part-time
Salary
salary
Requirements
experienced HR administrator
be organised and structured
great attention to detail
good time management skills
A can-do attitude
Responsibility
to work with Brave HCG clients, providing them with commercially focused, compliant, HR advice and guidance on a range of people related issues that will inform our clients to make robust decisions that they have confidence in
to produce HR paperwork, offer letters, contract of employment templates for Brave HCGs HR clients in a timely and accurate manner, ensuring that they receive a terrific service and are compliant with the relevant employment legislation
to work with HR clients to co-ordinate employee engagement surveys so they can develop their HR strategy, understand their workforce and create highly engaged teams
to work with Brave HCGs clients to conduct exit and employee engagement interviews to enable them to understand their employee experience and create even better places to work
to manage and co-ordinate the DBS, Credit Checks and employment references to support recruitment activities and the fit and proper checks for financial services clients
to act as the in-house HR systems expert, working with clients to set up and maintain compliant employee management systems, whilst being the internal point of escalation for systems related queries
to support the implementation, development and ongoing management of the Brave Membership Academy by working with the team to develop HR content and documentation that is engaging, compliant and drives best practice
business support administrator
Working hours
full-time | Permanent
Salary
salary
Responsibility
allocating monthly key renewals
managing diaries for customer appointments and renewal requirements including making renewal review appointments
updating relevant information to the CRM system
completion of a post call report where required to high quality standards
ensuring documentation is forwarded to customers in adherence with regulatory guidelines
collating documentation for new business prior to posting
robust follow up of leads and quotes outstanding
effectively manage the Senior Managements diaries for customer and prospecting appointments and internal meetings
client manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
to work collaboratively across the management team to implement and oversee the successful rollout of our client’s strategic vision
monitor client satisfaction and retention, proactively addressing any issues or concerns
prepare regular reports on client activity, performance
develop and implement strategies to increase client engagement and satisfaction
continuously improve client service delivery and processes to enhance the overall client experience
lead and develop the client care team
to ensure the client care team understands, adheres to and keeps up to date with the company ethos and procedures
take responsibility for developing and maintaining team training plans
Requirements
A successful track record managing client care teams across multiple locations
to have experience in developing efficient and effective business operating procedures
to have previously had line management responsibility
to have a proven track record in developing a high performing team
the ability to work in a fast-paced dynamic environment
to have excellent communication and inter-personal skills
to have a strategic, solution focused growth mindset
Earnings on positions in BRAVE HUMAN CAPITAL GROUP