WESTBOURNE MOTORS is looking for employees for positions:
customer service
Responsibility
our UK Control Centre handles up to 15000 jobs each month
controllers work shifts including weekends and bank holidays and operate 24 hours a day, 365 days a year
computer literacy is essential as is the ability to work under pressure
all newly appointed controllers are provided with uniform and full in-house training
if you have the relevant experience and enjoy working in a team then we would love to hear from you
based at our Haywards Heath branch you will receive calls from major motoring organisations, the motor trade and the public for vehicles crashed or broken down at the roadside
the controllers dispatch the most appropriate recovery vehicle to the scene and acts as liaison between the roadside technician and the motoring organisation, so a friendly warm outgoing personality is essential
regional manager
Salary
salary
Responsibility
ensure the workshops and yard operates efficiently, adhering to safety and company policies
ensure all staff have the correct PPE and tooling in compliance with Health & Safety regulations
identify and address staff training needs
conduct regular inspections of staff, vehicles, and equipment
assist recovery drivers with complex recoveries and provide onsite support where necessary
customer service representative
Responsibility
working with the staff to implement policy updates and training requirements
excellent planning and memory – you will be monitoring up to 50 vehicles at any one time and your decisions directly affect both quality of service and Company profitability
monitoring progress of all work and keeping all parties updated