WELLBEING FITNESS is looking for employees for positions:
general manager
Working hours
full-time
Benefits
laptop
Salary
salary
Education
GCSE or equivalent
Requirements
coachable
experience in Operational Management roles with proven and demonstrable results
drive, determination, willingess and work ethic
experience delivering Group Fitness & 1-1 Personal Training
natural tendency to get things done, and to execute new ideas fast
decent grasp of nutrition basics
outstanding personal & work organisational skills
superstar people manager, whilst also being comfortable having accountability conversations
Responsibility
help to implement & integrate the owner's vision and growth projects
take complete ownership of day to day operations, running a small team, and ensuring 'consistency with excellence' by implementing our proven processes
free up the owner's time to focus 100% on growth and doubling the size of the business over the next 5 years
ad-hoc projects
client manager
Working hours
part-time
Benefits
laptop
Salary
salary
Requirements
proven track record in handling and resolving all manner of client queries or issues
LOVE picking up the phone and speaking to clients no matter what the reason
previous experience and confidence using CRM systems and client management software platforms
consistently solid grasp of basic grammar
comfortable using Social Media
experience and competence with spreadsheets
meticulous attention to detail
customer Service: 1 year
operations manager
Benefits
laptop
Education
GCSE or equivalent
Requirements
client communication – warm, clear, empathetic, and assertive
likes structure but isn’t rigid
team collaboration – aligns closely with the Head Coach and owner
proactive, not reactive
follow-through & organisation – completes tasks fully, without reminders
emotionally intelligent with strong boundaries
commercial awareness – understands conversion, retention, and referrals
calm under pressure and takes ownership
Responsibility
report weekly performance metrics to the business owner
handle lead enquiries, consult bookings, and onboarding documentation
customer service administrator
Benefits
laptop
Education
GCSE or equivalent
Requirements
high proficiency with I.T, technology, software & 'office products'
elite levels of customer service and resolution
results-driven
people and communication skills - being able to pick up the phone and talk to people - treating them as clients we’re in a relationship with, not a ‘customer’ who we ‘do transactions’ with
HIGH Attention to detail: the ability to stay focussed and see things through consistently
harrogate, HG3 1DP: reliably commute or plan to relocate before starting work
Responsibility
you will help us to achieve world class member retention - by being the ‘goto’ person for anything and everything that our clients need or want
you'll adopt a proactive 'client success' focussed approach to dealing with our members, by identifying and reaching out to those who are struggling - using proven plays and your own unique skills, to get them refocussed