UNA ST IVES

Requirements

• essential
• 1 years’ experience within reception, reservations, or sales
• deliver our guests a wonderful booking experience that translates into exceeded expectations on arrival and throughout their stay
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• experience of KPI delivery
• strong communication skills
• strong insight for attention to detail and consistency
• PC literate
• communicate well and build relationships with both our guests and onsite operational teams. Being able to retain key information to deliver a service that is authentic
• working knowledge of PMS and/or EPOS systems
• work collaboratively within the team to ensure that the bookings, sales and packages are well defined and appropriately sold to support maximising revenue and guest numbers for each site
• be able to balance the need for guest service against the expectation of being sales and target orientated to deliver a service that is commercially sound
• knowledge of Oracle Simphony

Earnings for position reservations agent

Requirements

• hospitality Management: 3 years
• reservations, revenue or sales: 2 years
• managing accommodation RevPAR: 3 years
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• independent hotel: 1 year
• leisure Club Membership management: 2 years
• hotel Front Desk: 3 years
• to meet the challenges of expanding your role at UNA you will need to embrace change and be keen to further your own learning and development
• knowledge of Oracle Simphony

Earnings for position office manager

Requirements

• essential
• 1 years’ experience within reception, reservations, or sales
• deliver our guests a wonderful booking experience that translates into exceeded expectations on arrival and throughout their stay
  Show more +9
• experience of KPI delivery
• strong communication skills
• strong insight for attention to detail and consistency
• PC literate
• communicate well and build relationships with both our guests and onsite operational teams. Being able to retain key information to deliver a service that is authentic
• working knowledge of PMS and/or EPOS systems
• work collaboratively within the team to ensure that the bookings, sales and packages are well defined and appropriately sold to support maximising revenue and guest numbers for each site
• be able to balance the need for guest service against the expectation of being sales and target orientated to deliver a service that is commercially sound
• knowledge of Oracle Simphony

Requirements

• hospitality Management: 3 years
• reservations, revenue or sales: 2 years
• managing accommodation RevPAR: 3 years
  Show more +4
• independent hotel: 1 year
• leisure Club Membership management: 2 years
• hotel Front Desk: 3 years
• knowledge of Oracle Simphony

Requirements

• kitchen: 2 years