SOUTH BRIDGE STREET DENTAL SURGERY

Responsibility

• qualified dental nurse required for busy NHS practice in Bathgate
• duties include assisting the Dentist, decontamination of instruments, accurate record keeping and reception duties
• must be GDC registered and flexible to cover holidays etc
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• days are Monday to Saturday
• to work as part of the nursing team to provide a high quality of patient care
• make professionally autonomous decisions for which they are accountable
• to provide appropriate independent care to patients working within the boundaries of the agreed practice protocols
• provide safe, evidence-based, cost-effective, individualised patient care
• promote health and well-being using health promotion, health education, screening, and therapeutic communication skills
• contribute to the practice achieving its quality targets to sustain the high standards of patient care and service delivery
• help develop and set up new patient services and participate in initiatives to improve existing patient services
• be aware of and contribute to planning and delivery of practice-based commissioning
• job Type: Full-time
• offer a holistic service to patients and their families, developing, where appropriate an on-going plan of care/support, with an emphasis on prevention and self-care
• part-time hours: 25 per week
• continue the treatment of patients referred by district nurses and refer to the district nursing team as appropriate
• to provide sick / annual leave cover to ensure that safe levels of nursing services are provided

Requirements

• dental assisting: 1 year
• dental Nursing: 1 year

Responsibility

• there will be opportunities to support other teams and gain knowledge of various processes within the surgery. A fantastic opportunity for someone looking to learn and progress within the industry. Training will be given

Earnings for position office junior

Responsibility

• assist in maintaining and monitoring the practice appointments system
• processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
• taking messages and passing on information
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• filing and retrieving paperwork
• processing repeat prescriptions in accordance with practice guidelines
• computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• ordering, re-ordering and monitoring of stationery and other supplies
• keeping the kitchen area clean and tidy
• scanning of Hospital correspondence via post and electronic and coding into the patient record
• keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
• alert other team members to issues of quality and risk
• receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Requirements

• communicate effectively with other team members
• communicate effectively with patients and carers
• recognise people’s needs for alternative methods of communication and respond accordingly

Responsibility

• to communicate with the Lead Nurse regarding nursing rotas and room requirements as necessary
• locums To understand how to manage all GP and nurse locum requirements
• all mandatory eLearning to be up to date at all times
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• the purpose of Workflow is to work generally as part of a small team ensuring that between the team, all aspects of the role are adequately covered for which training will be provided
• assist in ensuring the rotas are replicated on the clinical system up to 6 weeks in advance and that all meetings are accurately recorded
• other general admin duties as required
• team members will learn all aspects of this role and will be utilised where the need is greatest at any given time
• assist in reviewing the number of appointments available on each day with the Access and Training Manager and advise the Access GP Lead of any shortfalls
• responsibilities Process all incoming documents using the clinical system adding to patient records and distributing when necessary to the GPs Accurate coding of relevant documents in relation to patient records using correct read codes & templates as required
• any further steps to be taken, ie sending of tasks when relevant with information for clinicians Monitoring of outstanding coding actions and reporting backlogs as they occur along with a suggested plan of action Ensure you are up to date with the requirements for QoF and all enhanced services
• to develop an understanding of Access related services and claims including but not limited to extended access and winter claims and to be involved in the completion of any spread sheets and data recording required
• to assist the Data Manager to meet QoF and Enhanced Services criteria and any delegated tasks in relation to this Continuously look at ways to improve the coding processes and work with practice management to review and implement changes Summarising of all new patient records that come into the practice both paper and electronic Coding and processing of degraded entries Registrations of new patients and the entry of any data on patient questionnaire forms
• complete the links in relation to registration queries and to liaise with PCSE when needed Accepting in and processing all new patient records Processing all the records for deducted patients Train new members of staff to required level and attend any training offered to you by the practice
• to ensure that the reason for cover is recorded on the appropriate spreadsheets and that information is passed to the Practice Finance Manager for claiming if appropriate
• clinician Absence To be pro-active in helping to make arrangements when there is clinical absence to ensure essential roles are covered discussing with Access Manager/Access GP Lead and Reception Manager as needed
• to support the Access and Training Manager in administering the holiday and study leave records for the clinicians as detailed in Practice protocols and in conjunction with the Access GP Lead and Nurse Lead
• registrars & Trainees Assisting Access Manager and Practice Trainers, to prepare an induction and tutorial programme for medical students and trainees and ensure that staff are aware when students are training To prepare the induction packs for Foundation Doctors and GP Registrars Gaining knowledge to be a point of contact for any non-clinical day to day issues that may arise discussing with the Access and Training Manager as necessary
• medical and Physician Associate Students In conjunction with the Access and Training Manager assist in preparing a programme for students and trainees and ensure that staff are aware when students are training
• physical Health Checks for Mental Health Patients Help with arranging clinic dates and patient lists with HPFT Clinicians and Administrators and Practice HCA delivering service Learning how to put clinics onto the clinical system To ensure letters and blood forms are sent to patients and that they are advised of their appointments To complete any other administrative tasks related to this service that the practices is required to complete IT To support in the setup, distribution and return of laptops for home working To support in arranging Smart Cards and Pathology Access for Foundation Drs and GP Registrars Accurate inputting of data into the relevant systems
• general Potential to unlock the building subject to your shift pattern once competent To be flexible with altering shift patterns during times of inductions and during absence of the Access and Training Manager

Responsibility

• your role as Data and Clinical System Administrator is to be responsible for updating records on the clinical system e.g
• medical terminology is essential along with the ability to manage various projects simultaneously
• you will be working to tight deadlines and regularly be required to interpret data/management information and make decisions accordingly
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• reporting to the Data Manager, you will work with the data manager to manage and input data into the clinical system, including the building of searches, auditing data and inputting claims via CQRS in relation to QOF and Enhanced Services
• similar experience/industry knowledge would be advantageous
• to delegate work to the workflow team as required and to support the data manager in liaising with GPs and nurses as required in relation to their domains to ensure maximum QOF/Enhanced Services/CFF income is achieved
• reporting of any backlogs or problems to data and workflow managers promptly so appropriate action can be taken along with suggested action plan
• all Data entry as required
• adding and removing leavers including prescribing codes, issuing of smartcards, monitoring of tasks and for producing/analysing of any audits required for our Research GP Lead
• building of patient searches and required administration in relation to patient search results
• continuously look at ways of improving coding/recall/QOF/Enhanced Services processes and work with data manager to review processes and implement changes
• to assist in the training of staff as required in relation to your duties
• to assist in the induction programme for new GPs and nurses
• updating the practice website To manage MJOG sharing patient feedback received and follow up plans with the Operations Manager
• to liaise with MJOG with any problem that occurs