PINNACLE PROPERTY MANAGEMENT

Responsibility

• credit Control Assistant
• countryside Offices
• full-time for 35 hours per week 9-5pm - Monday to Friday 1 hour unpaid lunch
  Show more +10
• to assist in collection of outstanding monies relating to service charge and ground rent arrears mainly by letter and email
• prepare cheques for banking
• allocate payments made by BACs, cheques and debit/credit cards on a daily basis
• take debit/credit card payments over the phone
• assist in daily reconciliation of receipts/payments
• handle incoming queries and chase internally where applicable
• contact Land Registry to verify address and ownership
• filing and housekeeping
• other tasks as required
• accounts - Credit Control Assistant

Requirements

• excellent communication skills, both verbal and written
• excellent interpersonal and conflict resolution skills
• analytical thinker and problem solver
  Show more +6
• high level of accuracy
• customer Handling: 1 year
• accounting: 1 year
• credit Control : 1 year
• credit control: 1 year
• microsoft Office: 2 years

Earnings for position credit control

Responsibility

• the role will involve attendance at regular Property Management meetings
• ensure that Notices, Service Charge and Ground Rent demands have been served at the correct times and in accordance with the Lease/Transfer documentation
• respond to Directors, Freeholders and Developer client queries, requests., within 24 hours. Leaseholder enquiries should be responded to within 2 working days
  Show more +1
• carrying out various property management tasks as directed by the Manager and to assist Pinnacle Property Management Ltd to implement Company policies and procedures to an agreed standard

Requirements

• property Management: 2 years
• block Management: 2 years
• property Management: 1 year
  Show more +6
• leasehold Management: 1 year
• customer service: 2 years
• customer service: 1 year
• landlord and Tenant Legislation: 1 year
• service Charge Budgets: 1 year
• block Property Management: 1 year

Benefits

• laptop

Earnings for position block property manager

Responsibility

• this will require liaison with each Property Manager to collate all information ahead of loading onto the system
• issue monthly reminders to Property Managers on tasks due as per the populated Qube diary
• raise 12-month purchase orders for all cyclical works required on all developments
  Show more +9
• to include handling account query requests from Property Managers
• to arrange installation of electricity smart meters across the portfolio
• ensure every development under management on Qube is populated with cyclical maintenance and testing due dates within the diary system
• liaison with contractors, Directors/Caretakers and the utility companies will be required to ensure this process runs smoothly
• if necessary, in the event of issues with access, meet with utility provider to provide access
• to arrange and oversee the replacement of all non-GSM lift auto diallers in readiness for the landline digital switchover in 2025
• assist the Compliance Manager with the renewal of group utility and lift contract renewals and distribution of all invoices to the Property Managers
• to coordinate the insurance reinstatement cost assessment renewals and ensure all insurance related documentation is loaded onto Qube
• to assist in ongoing administrative Property Management projects as directed by the Area Manager and Compliance Manager

Requirements

• property Management: 1 year
• customer service: 1 year

Benefits

• laptop

Earnings for position property administrator

Responsibility

• any other such duties that may be required to be undertaken to ensure the smooth running of the development
• reporting of lift breakdowns to life maintenance contractor
• monitoring and reporting repairs required and ensuring these are achieved
  Show more +3
• liaising with owners, leaseholders and tenants to assist with any communal issues that may arise
• taking meter reading from the landlords’ suppliers on a weekly basis, monitoring of the cleaning, gardeners, and the general contractors, ensuring that bin and bike stores are kept in a clean and tidy condition along with maintaining a register of bike owners who keep their bikes within the stores
• checking all estate communal lighting on a twice weekly basis and replacing lamps as required

Requirements

• job Type: Part-time
• must have current DBS
• must have a current DBS

Earnings for position caretaker

Responsibility

• pinnacle Property Management Ltd
• the role will involve attendance at regular Property Management meetings
• providing the first point of contact with regard incoming phone calls to the office, dealing with queries and directing the calls as necessary
  Show more +6
• ensuring leaseholders and homeowners are complying with Lease/Transfer Covenants and Regulations which may require letters to be sent/action to be taken
• respond to Resident Management Company Directors, Freeholders and Developer client queries, requests etc., on the same working day. Leaseholder enquiries should be responded to within 2 working days
• the Property Management Assistant will be required to attend in house/Teams property management meetings
• distribution of all invoices to the Property Managers
• managing e-mails and ensure all client files are updated. This includes daily management of the branch’s email account
• circulate information to residents concerning management issues, including newsletters, general letters

Requirements

• property Management: 1 year

Benefits

• laptop