OLIVER AGRICULTURE

Responsibility

• oliver Agriculture Ltd is part of the Oliver group
• oliver's are a long-standing family business with a heritage in farm machinery going back 200 years
• we are looking to recruit a Parts Manager at out Petworth depot
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• we were the first independent CLAAS dealer in 1947 and the business has gone from strength to strength with the last 8 years seeing significant growth with an expanded sales territory and 3 additional depots at Reading, Winchester and Petworth
• assist local management with the development of the parts teams, location stock level and quality, general service level and overall presentation and stocking of showrooms

Requirements

• relevant experience within parts management in a retail environment
• strong teamwork skills
• A high level of customer awareness
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• excellent communication skills with the ability to communicate at all levels
• A good understanding of agricultural machinery would be beneficial but not essential
• willingness to work unsociable hours during peak periods is essential

Benefits

• laptop

Earnings for position parts manager

Requirements

• must have a UK Driving Licence
• experience in mechanics/diagnostics of machinery is essential, preferably from working for a main dealer or manufacturer
• ability to diagnose and advise on problems over the phone or using remote diagnostics
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• understanding of modern vehicle engine emission systems and canbus systems would be an advantage, as would hydraulic and hydrostatic systems diagnostics
• ability to work effectively and motivate / manage a team
• excellent customer service and communication skills
• ability to work well under pressure and to strict deadlines
• strong organisational skills
• A problem solving nature with an eye for accuracy and detail
• good numeracy and literacy skills
• willingness to work harvest hours and out of season hours as required

Benefits

• laptop

Earnings for position foreman

Responsibility

• oliver Agriculture Ltd is part of the Oliver group
• olivers are a long-standing family business with a heritage in farm machinery going back nearly 200 years
• as a result of our expansion, we are looking to recruit an experienced Parts Advisor to join our team at Winchester
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• serving customers face to face and on the phone
• identifying and supplying parts using parts books and online systems
• promoting the retail shop in the local area
• stock taking and maintaining a high level of stock efficiency
• if you have previous customer service experience ideally in a Parts environment, we would like to hear from you
• ultimately, you will play a vital role in the company’s success by ensuring customers receive the very best care and service
• we were the first independent CLAAS dealer in 1947 and the business has gone from strength to strength with the last 5 years seeing significant growth with an expanded sales territory and 3 additional depots at Reading, Winchester and Petworth
• the Parts Advisor’s responsibilities will include ordering and dispatching parts to support both the customer base and engineers in the workshop as well as promoting our retail shop in the local area
• you will play a vital part in supporting the full line of CLAAS machinery and other key franchise equipment including Horsch, Richard Western, Abbey, Maschio, Bunning, and Samson

Requirements

• customer service experience essential
• previous experience in a parts environment either in the agricultural or car industry
• excellent communication skills
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• able to work on your own and as part of a team
• be well organised

Responsibility

• olivers are a long-standing family business with a heritage in farm machinery going back nearly 200 years
• we are looking to recruit an Agricultural Service Engineer to join our Oliver Agriculture Ltd team at our Winchester depot
• have a keen eye for detail, reporting machine defects and upselling the services provided by the company wherever possible
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• successfully diagnose and rectify electrical, hydraulic, powertrain and various other faults prior to initiating and completing a repair
• we were the first independent CLAAS dealer in 1947 and the business has gone from strength to strength with the last 5 years seeing significant growth with an expanded sales territory and 3 additional depots at Reading, Winchester and Petworth
• complete a detailed report of work completed along with supporting photographs and documenting of all worked times
• if you have previous experience in this field ideally in the agricultural, commercial vehicle or construction industry and can work on your own initiative and as part of a team we would like to hear from you
• any other duties as deemed necessary to fulfil the role
• service and maintain machinery from our range of first class franchises including CLAAS and Horsch to the manufacturers specifications and to ensure machine reliability and safety

Requirements

• ability to interact with customers and develop/build a relationship that ultimately delivers a positively satisfying experience
• communication - Ability to deliver appropriate communication both internally and externally to allow planning and continued work to be effectively completed
• present a professional image at all times
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• must carry a full driving licence as well as have the ability to operate machinery on site for testing purposes
• experience – knowledge and experience of a variety of machinery ideally in the agricultural, commercial vehicle or construction industry. Ideally have a relevant qualification within the field of Land Based Engineering
• time Management – Ability to set timescales to own tasks to enable completion of duties and to ensure all tasks are carried out within a timely manner whilst not compromising safety

Benefits

• laptop

Responsibility

• reconcile purchase invoices to orders and delivery notes, and identify discrepancies
• assist in parts department with stock control and ordering
• maintain petty cash records
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• updating health and safety records
• enter financial transactions into our IBCOS accounts package
• check and maintain spreadsheets accurately
• filing of invoices
• issue invoices to customers and internal departments as needed
• receiving and answering emails in an organised manner
• answering incoming phone calls to the department, and dealing politely and helpfully with the caller
• preparing the outgoing post
• entering warranty and service information onto supplier portals

Requirements

• work experience as an Admin Assistant or Accounts Clerk
• knowledge of basic bookkeeping procedures
• good maths skills and the ability to spot numerical errors
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• organisation skills
• ability to handle sensitive, confidential information