MEDSERV Salary

Rating of the company
based on 0 evaluations
5 reviews in total
  Haywards Heath
9-17 PERRYMOUNT ROAD ROCKWOOD HOUSE 9-17 PERRYMOUNT ROAD HAYWARDS HEATH RH16 3DU ENGLAND
  https://www.medserv.co.uk
TIN: 06908760
  Consulting services
Rating of the company
based on 0 evaluations
5 reviews in total

Earnings on positions in MEDSERV

Estimated salary

£ 3583

Median salary at MEDSERV

£ 2000 Lowest salary
£ 3541 The average salary
£ 5000 Highest salary

MEDSERV is looking for employees for positions:

operations manager

Working hours

  • permanent
  • full-time

Responsibility

  • about us
  • as the Practice Manager for our UK operations, your role encompasses several key areas
  • operationally, you'll ensure daily activities align with SLAs and company standards, addressing operational challenges proactively
  • you'll lead a team of secretaries and admin staff, fostering a positive work environment and managing HR-related matters
  • client satisfaction is paramount; you'll engage with clients, address concerns, and strive for continuous improvement
  • respectfully, we do not require the assistance of recruiters at this time - please do not call the office or email HR. Any associated calls or emails will be screened accordingly
  • collaborating with the Business Development department, you'll assist in new client onboarding and conduct system demos when needed
  • your ability to manage tasks efficiently and communicate effectively with clients and your team is crucial for success

Salary

  • salary

Requirements

  • A minimum of three years previous experience in a management setting essential
  • excellent people management skills, with the ability to delegate and manage tasks fairly and equitably
  • strong experience working in roles that require meeting deadlines
  • comfortable with managing clients & trouble shooting any issues, ensuring adequate follow up is promptly carried out
  • ideally third level education in a business, finance or related field, or relevant industry experience
  • excellent Interpersonal skills with the ability to liaise and communicate effectively with all team members, stakeholders and clients

call centre advisor

Working hours

  • full-time

Language

  • english

Responsibility

  • deal with a high volume of incoming queries
  • ensure daily SLAs are met and adhered to e.g AHT, Average calls per day, Offline time
  • respectfully, we do not require the assistance of recruiters at this time - please do not call the office. Any associated calls or emails will be screened accordingly
  • maintain a professional and courteous manner at all times
  • adhere to GDPR requirements
  • role: Call Centre Advisor
  • maintain a positive and professional relationship with all clients/patients and callers
  • liaise with other teams/team members to ensure first-call resolution

Requirements

  • previous experience dealing with a high volume of calls is preferable
  • have a patient and calm telephone manner
  • ability to work in a fast-paced environment
  • be motivated to reach targets and meet daily SLAs
  • willing to learn and increase knowledge base
  • ability to adapt to change and increased volumes

junior administrator

Working hours

  • full-time

Responsibility

  • coordinate and synchronise multiple consultants' calendars with external calendars, ensuring accurate scheduling and avoiding conflicts
  • regularly update and maintain the consultants' calendars, making adjustments as necessary and notifying relevant parties of any changes
  • collaborate with consultants and team members to prioritise and schedule appointments, meetings, and events based on availability and preferences
  • monitor and track consultants' availability, ensuring that all appointments and commitments are accurately reflected in the calendar system
  • assist in resolving scheduling conflicts and offer alternative solutions to accommodate various stakeholders' needs
  • provide administrative support such as managing email correspondence, organising documents, and handling phone calls
  • support the team with ad hoc administrative tasks, including data entry, expense tracking, and filing documents
  • act as the primary point of contact for external calendar integration requests, liaising with clients to facilitate smooth scheduling processes

Requirements

  • attention to detail is essential
  • comfortable speaking with clients or third parties, i.e. secretaries, hospital personnel
  • ability to work on own initiative
  • ability to multi-task/be flexible to the needs of the role
  • ability to communicate/report effectively with manager/team members/clients and third parties
  • ability to work to targets
  • must be a team player

customer service

Working hours

  • full-time

Language

  • english

Salary

  • salary

Requirements

  • excellent attention to detail
  • A strong team player with the confidence to work on your own initiative
  • the ability to pick up new systems quickly
  • possess excellent time management skills with the ability to plan and prioritise time effectively
  • the ability to build and maintain strong working relationships with management and all colleagues

Responsibility

  • providing reports on outstanding accounts to clients at their request
  • work to monthly and quarterly realistic targets to get all accounts processed accurately and in a timely manner

administrator

Working hours

  • full-time

Responsibility

  • managing a high volume of calls from patients querying appointments, handling consultants and secretaries’ queries, taking payments, issuing correspondence, etc
  • scheduling clinics
  • managing and reviewing medical dictations
  • scanning medical information and uploading it to the PM system
  • participate in bi-weekly team meetings with management
  • managing internal and external email queries
  • ensure clients are getting the best use of the service
  • assist with training of new members of staff when necessary

office administrator

Working hours

  • permanent
  • part-time

Responsibility

  • attend & create relevant social media content and routinely post this on our social platforms
  • prepare and update employee records .i.e. contracts etc
  • coordinating weekly services
  • schedule interviews and follow up on employee references
  • inventory and stock management
  • conduct one month and exit reviews for any new joiners/leavers
  • respectfully, we do not require the assistance of recruiters at this time - please do not call the office. Any associated calls or emails will be screened accordingly
  • general office up-keep, ensuring facilities are well maintained

Requirements

  • IT literate with the ability to pick up new systems quickly
  • people and solutions orientated
  • ability to work using own initiative and also be capable of multitasking
  • excellent interpersonal and strong communication skills together with the ability to plan, organise and meet deadlines
  • A positive, can-do attitude
  • eagerness to help out & must be a self-starter

part time administrator

Working hours

  • part-time

Responsibility

  • ensure that invoices issued to self-paying patients are paid in a timely manner
  • chase overdue invoices by telephone, email & letter within agreed timescales
  • maintain accurate records of all chasing activity and prepare reports on same when requested
  • manage queries from both client and patient in a prompt, efficient manner ensuring all queries are dealt with to completion
  • regularly make contact with patients to ensure all relevant debts are managed as necessary
  • handle disputed bills and negotiate to collect payments within the agreed terms
  • meet cash & debtor day targets set by management
  • be willing to take on additional ad hoc duties as they arise

Requirements

  • ideally at least 1 years’ experience in a busy credit control or billing function
  • excellent written and verbal communication skills
  • the ability to work under pressure and meet deadlines
  • candidates must have the ability to pick up new systems quickly

business development manager

Working hours

  • full-time

Responsibility

  • identify and pursue new business opportunities and develop strategies to increase the company's revenue and market share
  • manage the sales team to ensure that all leads are chased and followed up regularly
  • agree KPIs with the Head of Growth and manage the sales team processes to ensure those targets are met
  • build and maintain strong relationships with existing and potential clients to generate new business, increase client retention, and encourage referrals
  • conduct market research to identify trends, opportunities, and potential competitors in the industry
  • develop and execute sales and marketing strategies to promote the company's services
  • prepare and deliver sales presentations and proposals to prospective clients
  • negotiate contracts and pricing agreements with clients

Education

  • bachelor's degree in business administration, marketing, or a related field
  • experience in sales management or management in a similar/related field is an advantage

Requirements

  • strong interpersonal and communication skills
  • excellent negotiation and persuasion skills
  • results-driven with a track record of meeting or exceeding sales targets
  • strong problem-solving and analytical skills
  • ability to build and maintain strong relationships with clients and stakeholders
  • attention to detail and strong organizational skills
  • ability to motivate a team
  • ability to work under pressure and meet tight deadlines

credit control

Working hours

  • permanent
  • full-time

Responsibility

  • respectfully, we do not require the assistance of recruiters at this time
  • ensure that invoices issued to self-paying patients are paid in a timely manner
  • chase overdue invoices by telephone, email & letter within agreed timescales
  • maintain accurate records of all chasing activity and prepare reports on same when requested
  • respectfully, we do not require the assistance of recruiters at this time - please do not call the office. Any associated calls or emails will be screened accordingly
  • manage queries from both client and patient in a prompt, efficient manner ensuring all queries are dealt with to completion
  • regularly make contact with patients to ensure all relevant debts are managed as necessary
  • meet cash & debtor day targets set by management

Salary

  • salary

Requirements

  • ideally at least 1 years’ experience in an office environment
  • ideally at least 1 years’ experience in a busy credit control or billing function
  • excellent written and verbal communication skills
  • the ability to work under pressure and meet deadlines
  • candidates must have the ability to pick up new systems quickly

Education

  • the ability to work under pressure and to meet deadlines

customer service administrator

Requirements

  • customer Service
  • excellent attention to detail
  • minimum of two years office based experience, ideally in a similar client account role
  • A strong team player with the confidence to work on your own initiative
  • background in customer service; industry knowledge a distinct advantage
  • the ability to pick up new systems quickly
  • proficient in MS Office, with working knowledge of CRM platforms
  • possess excellent time management skills with the ability to plan and prioritise time effectively

Language

  • english

Working hours

  • full-time

Responsibility

  • help with the onboarding of new clients and the administrative tasks associated with this
  • ensure all requests are completed in a timely and efficient manner
  • develop open and effective communication with each client
  • manage workload of emails and calls on a daily basis
  • liaise with other departments and insurance companies to ensure we deliver the best possible service to all clients
  • recognise, exemplify and adhere to Medserv's values which center around our commitment to People, Clients and Performance
  • manage the delivery of relevant information to clients and other third parties by resolving issues and addressing requests with the Operations team
  • providing reports on outstanding accounts to clients at their request

Changes in earnings for the position medical secretary

0400 £800 £1.2K £1.6K £2K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2024
2025

Data based on job offers published by the company

Earnings on positions in MEDSERV

Average salary in this position
Average salary in this position in the country
medical secretary
2083 £
3%
2135 £
quality assurance manager
5000 £
-21%
3981 £
quality manager
5000 £
-17%
4170 £

National average salary

2950 £

Average salary in this company

3541 £