MAAT INVESTMENTS in London Salary
71-75 SHELTON STREET COVENT GARDEN LONDON WC2H 9JQ UNITED KINGDOM
TIN: 13083237
MAAT INVESTMENTS Premium profile inactive Premium profile inactive
Earnings on positions in MAAT INVESTMENTS
MAAT INVESTMENTS is looking for employees for positions:
call centre agent
Responsibility
- handle inbound and outbound calls, providing high-quality customer service
- address customer inquiries, complaints, and requests effectively and efficiently
- resolve issues and offer appropriate solutions, ensuring customer satisfaction
- maintain accurate records of customer interactions and transactions
- collaborate with team members and departments to resolve issues and improve processes
- upsell and cross-sell products/services where appropriate
- follow scripts and protocols to ensure consistency and accuracy
- meet and exceed performance targets, including call handling time, customer satisfaction, and resolution rates
Requirements
- excellent communication skills, both verbal and written
- strong problem-solving abilities and attention to detail
- customer-focused mindset with a passion for helping others
- ability to work well in a team and handle high-pressure situations
- previous call centre or customer service experience
Earnings on positions in MAAT INVESTMENTS
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2592 £