M E G GROUP

Responsibility

• master Technician Huntingdon
• we are an established Vauxhall Main dealer and multi-franchise retailer currently looking for a Master Technician to enhance our aftersales team
• this is an excellent opportunity to join a well-respected retailer and become a key member of our aftersales operation and company
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• complete scheduled vehicle servicing in line with manufacturer guidelines
• conduct electronic visual health checks on all vehicles and provide a comprehensive report with expert advice and recommendations
• to use technical knowledge and skills to effectively service/repair customers’ vehicles, carrying out checks and maintenance in accordance with manufacturer guidelines
• it is essential that you have been fully trained and qualified as an Automotive Vehicle Technician to NVQ or City and Guilds Level 3 or above
• as a Technician, your main role is to develop and maintain levels of training in vehicle mechanics and electronics in order to effectively service and repair vehicles
• ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements
• to accurately record all chargeable labour, components and consumables on the job card, working where possible to achieve manufacturer’s servicing and repair times

Requirements

• excellent problem solving skills and strong attention to detail
• A strong customer service focus with the ability to communicate technical information to a non-technical audience
• outstanding organisation and time management skills with the ability to work to deadlines
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• vehicle Technician: 2 years
• vehicle Techician: 3 years
• vehicle Technician: 3 years

Earnings for position technician

Responsibility

• complete scheduled vehicle servicing in line with manufacturer guidelines
• undertake diagnostic activities to identify causes and solutions for customer vehicle issues
• liaise directly with customers and service advisors, providing outstanding customer service
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• liaise directly with customers and Service Advisor, providing outstanding customer service
• participate in on-going training and development to ensure product and service knowledge is up to date
• contribute to local and companywide process improvements and innovations
• mentor and provide guidance to apprentice technicians, where applicable
• conduct electronic visual health checks on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
• ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements

Requirements

• excellent problem solving skills and strong attention to detail
• A strong customer service focus with the ability to communicate technical information to a non-technical audience
• outstanding organisation and time management skills with the ability to work to deadlines
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• vehicle Technician: 2 years
• vehicle Technician: 1 year

Earnings for position vehicle technician

Responsibility

• complete scheduled vehicle servicing in line with manufacturer guidelines
• undertake diagnostic activities to identify causes and solutions for customer vehicle issues
• liaise directly with customers and Service Advisor, providing outstanding customer service
  Show more +6
• liaise directly with customers and service advisors, providing outstanding customer service
• participate in on-going training and development to ensure product and service knowledge is up to date
• contribute to local and companywide process improvements and innovations
• mentor and provide guidance to apprentice technicians, where applicable
• conduct electronic visual health checks on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
• ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements

Requirements

• A strong customer service focus with the ability to communicate technical information to a non-technical audience
• excellent problem solving skills and strong attention to detail
• outstanding organisation and time management skills with the ability to work to deadlines
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• vehicle Technician: 1 year
• vehicle Technician: 2 years

Earnings for position vehicle technician

Responsibility

• dealing with Customers, both face to face, on the phone and digitally
• responding to a number of digital platforms
• ability to use Social Media to promote the business and send and receive video messages
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• achieving targets of Used car sales
• sale of add-on products such as GAP, Diamondbrite and other addition warranty/insurance related products
• high levels of customer satisfaction at all times must
• showroom and Forecourt presentation
• meeting Training standards and willing to travel to go on manufacturer specific courses
• embrace customer's journey vision and adopt a customer centric approach to changing technologies available
• assisting the sales team in daily tasks, maintaining site presentation etc
• maintenance and update of a diary system
• conducting test drives

Requirements

• A driver with a full UK driving licence
• great interpersonal skills – you will be working with the public daily
• attention to detail
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• must be driven, enthusiastic and keen to exceed both company and customer expectations
• well organised and able to maintain a digital diary
• work independently and be responsible for your own day
• well organised
• great charisma and a welcoming nature
• must be confident in computer skills and open to learn new skills
• great customer service skills
• adhere to FCA regulations and be able to confidently present finance and insurance products
• experience working in a target-driven or retail sales environment would be advantageous
• adaptable and flexible to new ways of learning
• work well both individually and as part of a wider team
• sales: 1 year

Benefits

• service car

Responsibility

• serving of customers on the till and helping with any queries they may have, passing them to supervisor or management if necessary
• working all deliveries that arrive at site and comply with food safety laws when doing so

Requirements

• retail sales: 1 year
• customer service: 1 year

Earnings for position cashier