KNOWLEDGEBRIEF

Responsibility

• collaborate with the Business Development team to develop strategies for maintaining high client retention rates and ensuring long-term partnerships
• identify, develop, and nurture strategic partnerships with our clients through regular meetings to discuss the progress of their employees on the apprenticeship programme
• inform clients about apprentices' achievements to enable the celebration of success, both during the program and at the End-Point Assessment
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• assist clients in identifying additional employees who may benefit from joining the apprenticeship, fast-tracking leads to the Business Development team
• provide outstanding customer service by actively engaging and listening to clients, addressing queries, and ensuring a positive experience throughout their engagement with KnowledgeBrief
• support clients in developing their understanding of apprenticeships, including eligibility, suitability, off-the-job training, progress against Knowledge, Skills, and Behaviours , assessment, and apprenticeship funding rules
• organise and deliver learning and best practice sharing events for clients on key themes
• facilitate the onboarding process by training clients on the bespoke KB Client Platform and supporting them with the Digital Apprenticeship Service
• collaborate with the delivery team to maintain a clear overview of individual apprentice progress on each client account, keeping clients informed and troubleshooting challenges as they arise
• identify and mitigate potential risks associated with client accounts, supporting the early identification of clients with possible lapsed accounts
• keep clients informed about apprenticeship sector updates, positioning KnowledgeBrief as a credible and trusted source of information including through the KB Client Advisory Board

Benefits

• mutual

Earnings for position client manager

Current offers for the position:

Responsibility

• we’re looking for a developer to join our digital team in Exeter
• this is an exciting opportunity for a high potential candidate to work in a fast-growing EdTech company
• company profile
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• knowledgeBrief is a fast-expanding, innovative provider of educational, leadership and management services
• your main responsibility will be to create new technical solutions through well-structured, error-free code
• this is a hybrid working role, so you will not be required in the office full time, but being within commuting distance from our Exeter office is required for regular sessions with the team
• working as part of the product team, you’ll be building the user interfaces of our e-learning web applications and company websites
• we run several invaluable, high impact training services via our cutting-edge digital platforms, learning content and workshops to drive results and deliver performance
• key Responsibilities
• founded in 2005 with the aim to bridge academia and business, our effective learning tools have enabled us to build a diverse client base spanning industries such as media, financial services, government, retail, and several NHS Trusts
• we are open minded to the level / experience of the applicant but require a background of at least 2 years professional development experience OR education in computing / computer science
• most important to us is your desire to learn, work as part of a team and an aspiration to help build a world class digital product that you would be proud of
• working with KnowledgeBrief you will get to experience working in a very ambitious team with some cutting-edge technologies, such as Angular, Firebase, GCP, NodeJS and many more
• find out more about what you will be working on here: https://www.knowledgebrief.com/management-platform

Requirements

• experience of developing web sites / apps with good JavaScript knowledge
• science / technology / design education or relevant commercial experience
• user-oriented focus, with an enthusiastic attitude and a willingness to learn
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• knowledge of any of the following – Node, API’s, Angular, Firebase, JSON, HTML/CSS, Git and CMS’s
• excellent written and verbal communication skills
• be comfortable with change and be able to offer innovative ideas that are solutions focused
• advance your development skills and experience in a top learning provider
• join a bright, inspiring, ambitious, and focused team that’s eager to maximise its potential
• creative working culture with the freedom to innovate and contribute directly to the development of the organisation
• undertake a Chartered Management Institute qualification with the company as part of a strong professional development culture
• 28 days annual leave plus bank holidays; we also shut the office between Christmas and New Year
• knowledgeBrief is dedicated to promotion of equal opportunity and non-discrimination
• what’s on offer?
• we make sure that all applicants are treated fairly throughout our recruitment process

Current offers for the position:

Responsibility

• joining KnowledgeBrief means becoming part of an exciting and fast-paced apprenticeship company that collaborates with renowned brands across the UK
• if you are passionate about quality, compliance, and delivering exceptional learning outcomes, we invite you to apply for this exciting opportunity
• monitor and enhance compliance with ESFA funding contractual requirements, implementing best practices across relevant processes
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• manage ILR by accurately maintaining monthly uploads and aligning with ESFA funding rules
• set quality standards, policies, procedures, and action plans, ensuring compliance with wider-sector regulatory requirements
• audit and review safeguarding action plans, employer health and safety records, and evidence packs for contractual obligations
• for over 15 years, we have been a leading provider of exceptional Leadership and Management training across all levels, from first-line team leaders to executive boards
• contribute to commercial bids, compliance questionnaires, and client information requirements
• our values and philosophy revolve around the joy of learning, and we are deeply committed to inspiring and nurturing the growth of both our learners and staff, enabling them to achieve personal and professional success
• assist in the development and implementation of internal quality systems and ensure their safety, security, and effectiveness
• knowledgeBrief is seeking a Quality and Compliance Manager to oversee ESFA funding compliance, support our preparation for Ofsted inspections, and ensure adherence to internal quality standards and practices
• ensure that KnowledgeBrief is "Ofsted Ready" by collaborating with the Director of Operations to support the production of annual Self-assessment reports and maintaining the Quality Improvement Plan and Quality Calendar
• manage the business's risk register, business continuity plan, and engage with the Strategic Board of KnowledgeBrief
• lead training sessions on quality and compliance modules across the business

Requirements

• IQA Qualification
• relevant Level 3 or Level 4 qualification in teaching and training
• leadership and Management qualifications
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• at KnowledgeBrief, we prioritise the well-being of our employees and offer various benefits
• additionally, we offer the possibility of pursuing a Chartered Management Institute qualification, empowering you to attain professional recognition
• at our company, we offer a flexible working model that prioritizes a healthy work-life balance
• we believe in supporting your professional development, and as a Quality and Compliance Manager, you will have the opportunity to dedicate a Study Day per month to further enhance your skills and knowledge
• in addition to ample annual leave, including a complete closure over Christmas, you will have the opportunity to work remotely while attending monthly meetings in London
• join our team and become a valued member of a company that nurtures its employees and fosters an environment where everyone can flourish
• if you'd like to have an informal conversation regarding the role or receive the complete job description, please feel free to email Louise Ward, the Director of Operations at KnowledgeBrief, at [email protected]

Current offers for the position:

Responsibility

• business Development Manager - Apprenticeships
• we specialise in delivering top-quality programs and apprenticeships that have a significant impact
• we take pride in our philosophy and purpose, which is to inspire leadership at all levels
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• to learn more about us, visit our website at www.knowledgebrief.com
• key Responsibilities
• knowledgeBrief is a forward-thinking provider of leadership and management apprenticeships, offering exceptional learning experiences through our innovative digital platform, comprehensive training, and engaging learning content
• our effective learning tools have enabled us to build a diverse client base spanning industries such as media, financial services, government, retail, and several NHS Trusts, among others
• when you join our commercial team, you become part of a vibrant, motivated, and ambitious group of individuals dedicated to maximizing our potential, driving business growth, and delivering exceptional customer service
• working on new business, the successful candidate will have a proven business development background with experience of working within apprenticeships, further education or recruitment
• you will be responsible for growing national apprenticeship starts in line with the KnowledgeBrief growth plan contributing to the ongoing success of the Commercial team
• apprenticeship Briefings - Conduct briefings for apprenticeship learners and managers
• prospect Information: Provide timely updates and information on prospects to the Commercial Director

Requirements

• experience working in business development
• A proven track record in building relationships and booking qualified appointments
• experience working in/with apprenticeship training providers is desired
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• excellent communication skills
• A customer-orientated attitude with the ability to engage with a wide range of prospects and clients
• practical skills to deliver independently
• ability to be flexible and adapt to changing environments
• A professional, enthusiastic, organised, and driven approach to your work
• join a bright, inspiring, ambitious, and focused team that’s eager to maximise its potential
• creative working culture with the freedom to innovate and contribute directly to the development of the organisation
• undertake a Chartered Management Institute qualification with the company as part of a strong professional development culture
• 28 days annual leave plus bank holidays; we also shut the office between Christmas and New Year

Current offers for the position: