KEY GROUP Salary
Rating of the company
0 ratings
7 reviews
London
27 OLD GLOUCESTER STREET LONDON WC1N 3AX UNITED KINGDOM

Earnings on positions in KEY GROUP

KEY GROUP is looking for employees for positions:

copywriter

Working hours

  • full-time

Requirements

  • A responsive, compelling communicator who can establish yourself as an authoritative voice of content
  • excellent organisational, interpersonal and communication skills
  • someone who can convey the complex in a simple way
  • willing to roll their sleeves up and do what is required to get the job done
  • A natural organiser with an ability to make things happen
  • creative and enthusiastic
  • excellent attention to detail
  • strong project management skills and understanding of content marketing best practice

Responsibility

  • we believe that helping people unlock a better retirement starts with helping everyone in our organisation unlock their true potential, and thrive
  • to do that, we’re mindful of staying true to the values that make us who we are, and proud of what we do
  • key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998
  • essential experience
  • this is a great time to be part of Key as it builds on its market leading status in the later life lending market
  • we are looking to make the critical appointment of a hands-on copywriter and content manager to work across the full range of marketing channels and multiple brands within the Group
  • the successful candidate will have a demonstrable track record of copywriting and the creation and delivery of content plans in either financial services or other regulated businesses
  • this individual will play a leading role in supporting the customers and advisers that Key Group serve, through exemplary content and communications

manager

Working hours

  • full-time

Responsibility

  • developing and documenting policies, processes and procedures for payments and collections
  • ensure that the business has appropriate MI and reporting to track performance and drive improvements
  • ensure adherence to risk and compliance frameworks to ensure that the team conform to our legal and regulatory requirements
  • oversight of procedures such as sending statements, reminder letters and phone calls
  • we believe that helping people unlock a better retirement starts with helping everyone in our organisation unlock their true potential, and thrive
  • resolving and escalating collection and payments issues on a timely basis
  • to do that, we’re mindful of staying true to the values that make us who we are, and proud of what we do
  • working closely with Director of Servicing to drive continuous improvements in payments and collections performance

Requirements

  • solid understanding of relevant regulation, including MCOB, CONC 7, the Consumer Credit Act etc
  • experience in a similar position, managing and leading a team is essential
  • strong credit control experience
  • A highly numerate professional with the ability to manage and organise your team
  • A motivational leadership approach and will actively promote teamwork both within their own team and across the Shared Services function
  • excellent communication skills and the ability to develop strong working relationships with both customers and colleagues at all levels is essential
  • excellent problem-solving skills; proactively identifying issues and implementing solutions
  • the Person

account manager

Working hours

  • full-time

Responsibility

  • deliver an excellent inbound, outbound and email service to introducers, networks and affiliate representatives
  • to demonstrate and continuously embed the company values in every aspect of the role
  • deliver an excellent inbound, outbound and email service to Financial advisers
  • an exciting opportunity has arisen to join our More2Life team as a Campaign Account Manager
  • demonstrate a proactive approach to conducting outbound calls to customer to maximise booking opportunities
  • to pro-actively make a minimum of 60 outbound calls per day to advisers listed within the campaign
  • provide case updates to introducers on the outcomes of their referrals by telephone or email
  • this role is designed to help build relationships with our financial advisors whilst supporting our Telephone Account managers

Requirements

  • experience working in an inbound and outbound sales environment
  • proven track record or achieving sales targets and KPIs
  • ability to empathise and build rapport with customers is essential
  • excellent communication skills with a consultative approach to sales
  • ability to perform in a targeted sales environment
  • good negotiation and influencing skills
  • enthusiastic with a passion to succeed in a fast paced environment
  • enthusiastic with a passion to succeed in a fast-paced environment

account manager

Working hours

  • full-time

Responsibility

  • to demonstrate and continuously embed the company values in every aspect of the role
  • deliver an excellent inbound, outbound and email service to Financial advisers
  • an exciting opportunity has arisen to join our More2Life team as a Campaign Account Manager
  • deliver an excellent inbound, outbound and email service to introducers, networks and affiliate representatives
  • to pro-actively make a minimum of 60 outbound calls per day to advisers listed within the campaign
  • demonstrate a proactive approach to conducting outbound calls to customer to maximise booking opportunities
  • this role is designed to help build relationships with our financial advisors whilst supporting our Telephone Account managers
  • to manage time effectively and create a structured diary approach for call backs in order to capitalise on every opportunity

Requirements

  • experience working in an inbound and outbound sales environment
  • proven track record or achieving sales targets and KPIs
  • ability to empathise and build rapport with customers is essential
  • excellent communication skills with a consultative approach to sales
  • ability to perform in a targeted sales environment
  • good negotiation and influencing skills
  • enthusiastic with a passion to succeed in a fast-paced environment
  • enthusiastic with a passion to succeed in a fast paced environment

apprentice

Working hours

  • full-time

Requirements

  • highly engaged individual who wants to make a difference and with a willingness to learn
  • attention to detail
  • willingness to use initiative and work with detailed instructions
  • ability to effectively communicate at all levels and works well as a team
  • academically strong with a track record of achievement
  • experience of computerized accounting systems
  • experience of posting to multiple company Nominal, Sales and Purchase ledgers
  • experience of working with Profit & Loss balance sheet statements

Responsibility

  • to produce daily bank reconciliations to send to external stakeholders
  • to process system generated interface files
  • to liaise with external funders to meet contractual requirements
  • to establish and develop new processes, procedures and reconciliations when required by the business

management accountant

Working hours

  • full-time

Responsibility

  • support with the management of the annual budget cycle for assigned sub-divisions incorporating regular reforecasts as applicable
  • improving the business performance of assigned sub-divisions through the use of financial and other MI
  • qualifications and Skills

product manager

Working hours

  • full-time

Responsibility

  • horizon scan relevant markets and developments within those markets, keeping abreast of changes and activities to ensure optimum awareness
  • champion product development and changes, and work with stakeholders to gain buy-in and deliver change
  • review and assess product concepts, including the commercial elements, consulting with a wide stakeholder group including actuarial and finance teams
  • create detailed product specification documents, in line with the approved product governance process
  • represent product development at the Product Governance Forum
  • working with the wider Product Team, help create customer insight led products that have a clear commercial benefit and address target market needs
  • research and assess the scale of market and commercial opportunities and make compelling accounts of that opportunity within written proposals
  • translate research, data and insight in evidence-based propositions that support the product strategy

Requirements

  • A thorough understanding of how Lifetime Mortgage products work and how they create value to the customer
  • track record of creating an incredible stakeholder network and a good understanding of the wider industry and key competitors
  • experience of product change management in a Financial Services regulated environment
  • comfortable communicating at all levels of the business and have a collaborative approach to making things happen
  • experience of implementing product and propositions strategy

health & safety advisor

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • assisting with pre-construction information
  • compiling construction phase plans
  • producing project site files
  • undertaking site inspections
  • producing method statements and risk assessments
  • providing the business with competent health and safety advice
  • reviewing surveys and reports
  • carry out toolbox talks

Requirements

  • minimum Tech IOSH. NEBOSH General/Construction, NVQ 4/5/6, CSCS card, IEMA, APS, knowledge of the CDM 2015 regulations, experience in the construction/M&E/retail sectors
  • job Types: Full-time, Permanent

customer service

Requirements

  • robotics
  • customer service
  • mortgages
  • leadership
  • payments
  • success within a data driven operations environment
  • working in partnership with MI/BI teams, embedding ways of working
  • application and experience of robotic process automation is highly advantageous

Responsibility

  • identify, develop, implement, and evaluate the servicing processes of the specialist lender
  • operate many existing processes in a well-controlled manner, always challenging and improving their effectiveness
  • liaise with key personnel within the business, developing key relationships with stakeholders
  • comply with all FCA policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to
  • lead, coach, motivate, and develop your team to ensure service channel objectives are achieved
  • demonstrate the ability to handle complex case processing within a busy telephony team
  • create and uphold an open, transparent, and customer centric culture across the operation
  • demonstrate and continuously embed the company values in every aspect of the role

residential conveyancer

Requirements

  • legal support
  • conveyancer
  • property conveyancing
  • title documents
  • discharge documents
  • ability to interact with people at all levels
  • able to handle competing demands in a high volume, fast-paced working environment
  • proven ability to work effectively in independent settings

Responsibility

  • support the Servicing arm of the business by providing technical legal support to the team
  • manage the paralegals within the team
  • assist the Lead Conveyancer in the delivery of legal services
  • review and interpret title documents
  • prepare and submit electronic discharge documents
  • support the third-party management of Conveyancers

Earnings on positions in KEY GROUP

Average salary in this position
Average salary in this position in the country
customer service team leader
2416 £
11%
2680 £

National average salary

2950 £

Average salary in this company

2416 £