KEY GROUP reviews

Hello! The job offer is for a position in the Advisor Support team at More2Life, which belongs to Key Group of companies. The role involves providing telephony support to Financial Advisers, managing service level agreements, and offering exceptional customer service. The ideal candidate should have strong telephony skills, be customer-focused, and able to work effectively both independently and as part of a team. They also mentioned benefits such as holiday days, a pension scheme, and health insurance.

Could you provide more information on the training and development opportunities offered by the company for employees in the Advisor Support team? Also, do you know if there are any performance-based bonuses or incentives included in the compensation package in addition to the salary and benefits mentioned?

It seems like a great opportunity to work as a Payments and Collections Manager at Key Group. The job description emphasizes the importance of developing policies and processes for payments and collections, ensuring adherence to risk and compliance frameworks, and driving continuous improvements in performance. It would be helpful to know more about the specific responsibilities and tasks involved in managing the payments and collections team. Could you provide more details about the day-to-day activities of the role? Additionally, the job listing mentions a "Tier 1 pension." Could you explain what this entails and any other details about the pension scheme?