domestic
7 the last 181 days, recently 2023-07-14
Responsibility
- be responsible for a caseload of clients as directed by the Domestic Abuse Team Leader
- use the InForm case management system accurately to record additional client information, updating as appropriate
- use the InForm software management system accurately to record client information, updating as appropriate
Show more +33 - make initial contact with clients to identify immediate safety and support needs, providing appropriate safety planning advice and signposting where necessary
- work in a trauma informed way to understand the needs and wishes of the individual
- be flexible to the changing needs of the organisation and its service users
- work in a trauma informed way to understand the needs and wishes of an individual
- empower individuals to maximise their stability and independence, identify their goals, create an achievable action plan and rigorous safety plan
- abide by the organisations staff working policies and procedures
- abide by the organisations staff working policies and procedure
- ensure clients understand their rights and responsibilities within the service
- promote the aims, purposes, mission and services delivered by the organisation
- as the first point of contact for new referrals, you will assess the needs of the individual and allocate clients to the appropriate in-house support, signposting to external agencies where necessary
- support individuals and families to remain safely in own home where appropriate
- source accommodation suited to client’s financial means, safety needs and individual requirements
- work with Resettlement Coordinators to transition new referrals into the appropriate support
- work with Outreach Coordinators to transition new referrals into the appropriate support
- support to get additional home security where required
- acknowledge receipt of new referrals and liaise with referrer if information is missing or further information is required for the referral to be processed
- through the Flexi-fund, oversee purchases of goods that will help people remain safe and maintain accurate records for reporting
- assess financial capability/ support with accessing welfare benefits
- ensure that the voices of service users are consistently sought to enable them to shape service delivery
- signpost to specialist support , advocating where required
- oversee purchases of goods that will help people remain safe and maintain accurate records for reporting
- work in partnership with other agencies supporting clients – i. MARAC/ IDVA/ drop in surgeries at community locations/ attend court hearings where necessary
- support to set up utilities, source & purchase furnishings/ white goods etc
- upload all new referrals onto InForm , creating new clients and embedding all relevant information, including referral documentation and demographic information
- perform appropriate health and safety checks, risk assessments and maintain records
- in addition to the duties set out in this job description the post holder may at times be required to undertake additional or other duties to meet the needs of the organisation
- ROLE: Domestic Abuse TriageTYPE:Full Time - PermanentSALARY:£22,000 - £25,000LOCATION:This is a hybrid role, combining working from home with a minimum of 3 days per week in the office in Bedford.DESCRIPTION:Job Purpose: To be a part of the friendly, proactive Domestic Abuse Resettlement Team , providing bespoke community-based support, advice and resettlement services for individuals and families subjected to domestic abuse across Bedfordshire
- in addition to the duties set out in this job description, the post holder may at times be required to undertake additional or other duties to meet the needs of the organisation
- ensure clients who wish to engage with outreach support are allocated to the appropriate team and clear communication is provided relating to risk posed
- work in partnership with voluntary and statutory organisations, and keep up to date with local resources and services available to clients
- develop knowledge of current programmes and support networks likely to benefit the development and progression of clients
- you will also support with managing and reporting on Flexi-fund purchases to help people to remain safe.Geographical location: This is a hybrid role, combining working from home with a minimum of 3 days per week in the office in Bedford.Responsible to: DART Team LeaderOur Values: Aspirational – We believe everyone can be the best they can be and dream big dreams.Caring – We believe everyone should be cared for.Empowering – We believe we should support and encourage people to take ownership of their lives to enable them to achieve positive change.MAIN DUTIES & RESPONSIBILITIES:Acknowledge receipt of new referrals and liaise with referrer if information is missing or further information is required for the referral to be processedMake initial contact with clients to identify immediate safety and support needs, providing appropriate safety planning advice and signposting where necessaryWork in a trauma informed way to understand the needs and wishes of an individualEnsure clients understand their rights and responsibilities within the serviceUpload all new referrals onto InForm , creating new clients and embedding all relevant information, including referral documentation and demographic informationEnsure clients who wish to engage with outreach support are allocated to the appropriate team and clear communication is provided relating to risk posedWork with Resettlement Coordinators to transition new referrals into the appropriate supportThrough the Flexi-fund, oversee purchases of goods that will help people remain safe and maintain accurate records for reportingEnsure that the voices of service users are consistently sought to enable them to shape service deliveryDeliver consistently exceptional services to clients, making use of new and alternative methods and practices to continuously improve service quality and standardPerform appropriate health and safety checks, risk assessments and maintain records.Work in partnership with voluntary and statutory organisations, and keep up to date with local resources and services available to clientsMaintain accurate records in line with IMPAKT Housing and Support’s procedures regarding all aspects of service delivery for monitoring and other purposes, including detailed case management records and the collation of statistics for quarterly reportingADDITIONAL DUTIES & RESPONSIBILITIES:Use the InForm case management system accurately to record additional client information, updating as appropriate.Be flexible to the changing needs of the organisation and its service users.Abide by the organisations staff working policies and procedures.Promote the aims, purposes, mission and services delivered by the organisation.In addition to the duties set out in this job description the post holder may at times be required to undertake additional or other duties to meet the needs of the organisation.BENEFITS:25 days Annual Leave plus Bank HolidaysCompany eventsCompany pensionCycle to work schemeEmployee discountLife insuranceWellness programmeReferral SchemeSCHEDULE:Full Time – Monday to FridayAPPLICATION DEADLINE:21/07/2023
- ensure that the needs of all outreach clients are respected, especially those who face barriers to accessing services because of ethnicity, sexuality, disability or other hard to reach groups
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