IKEA reviews

The job offer from IKEA is for the position of Customer Resolutions Delivery Driver. The company emphasizes a commitment to sustainability, with a goal to complete deliveries via EV by 2025. The role requires strong customer service skills and the ability to handle customer escalations and complaints. It is mentioned that candidates should have prior experience in customer service, retail, or home delivery. However, it would be helpful to know if specific training will be provided for handling customer escalations and complaints. Could someone provide more information about the support and resources available to Customer Resolutions Delivery Drivers in managing and resolving customer issues? Also, is there any opportunity for career growth within the customer relations department?