manager
Responsibility
- full accountability of events programme
- to go about daily tasks with a customer obsessed lens and ensure all enquiries are followed up
- responding to customer enquiries and quotes in line with SLA’s
Show more +15 - preparing, monitoring and chasing up on quotes in line with SLA’s
- own and grow Honesberie events with existing customers and leads
- work with current sponsors to renew and grow their sponsorship
- plan, arrange and manage a wide variety of events
- ensure that event team are briefed and debriefed pre and post event
- attend networking to grow event portfolio
- ensure event sheets staffing levels are accurate
- develop event sales
- drive additional revenue through upselling
- to ensure the smooth running of Honesberie events, down to the last detail to ensure that customers have a great experience
- ensure adequate front of house staff and food and beverage provision for events; working with the Club House Manager
- ensure adequate instructors and ground staff; working with Grounds Manager
- any other duties; as required
- ensure Health and Safety of customers and colleagues is paramount at all times
- ensure that event payments have been made in line with SLA’s; working with Finance Manager
Requirements
- customer obsessed approach to daily activities
- detail oriented
- passion for delivering events
Show more +9 - enthusiastic, collaborative team player with a ‘can do’ attitude
- exceptional communication skills
- competent user of Microsoft applications
- ability to multitask
- hospitality: 2 years
- passion for shooting and understanding of the countryside
- customer service: 2 years
- front of House: 2 years
- events management: 1 year
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