FUSION LIFESTYLE

Responsibility

• we are recruiting for a motivated and passionate Impact General Manager
• we are recruiting for a strong Multi Site General Manager with experience of managing specialised venues
• we are recruiting for a strong General Manager with experience of managing specialised venues
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• A Lido like no other, A career step like no other
• we are recruiting for a motivated and passionate General Manager
• maternity Cover- Fixed Term Contract
• we are looking for a Dual Site General Manager
• general Manager- Specialised Venue
• £33,000 - £35,000 Per Annum - Oxford Contract
• cleveland Pools is Britain's oldest lido
• built in 1815, the Pools are nestled in nature and brimming with history
• lead your team in delivering outstanding service to our communities and partners
• as a General Manager, you will be the driving force behind our exceptional service and community engagement
• guide the Centre's operations, ensuring targets and objectives are met
• leading your team with passion and dedication, you'll ensure outstanding experiences for the communities we serve
• develop and implement the Centre's annual financial plans, monitoring progress and reporting results
• develop, implement, review and report on the Centre’s Annual Service and financial plans and ensure full understanding across relevant Centre departments
• drive profitability by making strategic management and “big picture” decisions
• support the overall process of management and corporate decision making to ensure the Centre maximises its short-term, medium and long-term profitability
• in addition, your expertise will drive membership sales and generate secondary revenue streams, securing our long-term financial sustainability
• establish and maintain effective controls, covering financial, non-financial, and health and safety aspects of the business
• in conjunction with the HR team implement effective recruitment, people management, development, retention and succession planning strategies for the Centre
• lead and develop a cohesive Centre Management Team, supporting their growth and performance
• line management responsibilities for recruitment, induction, delivering training, appraisals, development and performance management of staff; including 1-2-1’s
• role of the General Manager
• realise your potential: Passionate General Manager Wanted
• at Fusion, we value problem-solving and analytical skills, making them essential qualities for our General Managers
• the General Manager will be the lead for their team, and strive to deliver outstanding service
• ensure the Centre operating objectives and standards of performance are owned by management team and employees
• as a registered charity, our mission goes beyond profit – we strive to create a lasting impact and are proud of the legacy we have already built
• cultivate strong relationships with customers, third parties and clients ensuring exceptional service delivery
• provide clear leadership with regards to compliance with all health and safety procedures and requirements, fixing or escalating issues as appropriate
• cleveland Pools is a proud member of the Historic Pools of Britain who celebrate, champion and campaign for historic pools, giving them a shared voice throughout the country
• the role will be varied, exciting and challenging
• your "make it happen" attitude and relentless pursuit of excellence will inspire your team to be their best
• foster a culture of safety, health and well-being across all aspects of your facility, products, team and community
• lead and develop an effective and cohesive Centre Management Team, to deliver on their individual and Centre objectives
• cleveland Pools has been rescued by the local community, redeveloped and now wishes to once again be the jewel of the locals
• the Cleveland Pools, is a Lido like no other, so hosting events and operational management will go hand in hand
• management, compliance, monitoring, reporting and communication of financial and best practice legislature
• it’s important that our people reflect and represent the local community we serve, and where possible we will strive to employee locally
• you'll be responsible for the day-to-day management of the Centre, delivering excellent service, maintaining cost-effective operations, and upholding our highest standards at all times
• ensure customer, third party and client relationship management processes and procedures are fully implemented in the centre
• deliver high quality services and standards within the centre at all times
• https://www.clevelandpools.org.uk/
• with significant experience in a similar role within the leisure or hospitality sector, you'll bring a deep understanding of financial planning and budget management
• lead the local implementation of our people strategy, embedding effective recruitment, people management, and development strategies, fostering a culture of engagement and retention
• champion in role, lead and take personal responsibility for all hygiene, health and safety policy and procedure
• fostering a culture of safety, health, and well-being across all aspects of your facility, products, team, and community
• are you ready to make a real difference in the Sports, Leisure, and Fitness industry? Join the dynamic team at Fusion, a Charity driven by our commitment to bringing health and well-being to communities across the UK
• you will need significant previous experience of working as a General Manager within the leisure or historic venue industry
• while CIMSPA membership is desirable, it's not essential. We believe in the power of continuous learning and growth, offering sector-leading training to our valued team members
• safely support managing customer flow and expectation of waiting times and attendance across all areas of the centre
• line management responsibilities for recruitment, induction, delivering training, appraisal, development and performance management of staff, including 1-2-1s
• we would also welcome managers who have worked at bespoke event venues
• some of your key areas of responsibilities of the role will be but are not limited to
• in conjunction with the HR team, implement effective recruitment, people management, development, retention and succession planning strategies for the Centre
• ensure all concerns of a child safeguarding nature are referred in a timely and appropriate manner, in accordance with Fusion’s Safeguarding Policy, acting as the Designated Safeguarding Lead in the Centre

Requirements

• first Aid at Work qualification
• CIMSPA membership is also desirable, although not essential
• if you are applying for a centre that has pools, you will also need a Pool Plant Operator Qualification
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• if you are applying to work at a centre where alcohol is sold, you will need to have your own personal licence
• training can be offered. More information regarding training would be made available to you, should you be offered a position within the business

Earnings for position general manager

Current offers for the position:

Responsibility

• the role of a Full Time Lifeguard
• we are recruiting Full Time Lifeguards at Frome Sports & Fitness
• A Lido like no other, A career step like no other
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• the role of a Part Time Lifeguard at Fusion Lifestyle
• we are offering Free Training on upcoming NPLQ courses
• lifeguards have one of the most important jobs at our centres, keeping our customers safe in and around the water
• cleveland Pools is Britain's oldest lido
• you will work a 40 hour week across varying rotated pattern of shifts, which will require some evening and weekend work
• built in 1815, the Pools are nestled in nature and brimming with history
• you will work a varying rotated pattern of shifts, which will require some evening and weekend work
• role of the Lifeguard
• lifeguards have one of the most important jobs at our centres, and that is keeping our customers safe in and around the water
• fusion Lifestyle’s Full Time Lifeguards , also perform other duties; such as cleaning assigned areas, setting up and breaking down various activities and events and conducting pool testing according to procedures
• are you interested in becoming a Pool Lifeguard?
• fusion Lifestyle’s Part Time Lifeguards , also perform other duties; such as cleaning assigned areas, setting up and breaking down various activities and events and conducting pool testing according to procedures
• if you are interested in a career in leisure, Fusion also has fantastic training programmes that can lead to management positions, with a real focus on individual development
• cleveland Pools is a proud member of the Historic Pools of Britain who celebrate, champion and campaign for historic pools, giving them a shared voice throughout the country
• we are passionate about delivering the best customer service and getting your community active. Every Fusion team member plays their part, working within a diverse and dynamic team in a fast-paced environment
• cleveland Pools has been rescued by the local community, redeveloped and now wishes to once again be the jewel of the locals
• it’s important that our people reflect and represent the local community we serve, and where possible we will strive to employ locally
• lifeguards have one of the most important jobs at our venue, and that is keeping our customers safe in and around the water. You will work across varying rotated pattern of shifts, which will require some evening and weekend work
• we are passionate about delivering the best customer service and getting your community active. Every Cleveland team member plays their part, working within a diverse and dynamic team in a fast-paced environment
• what experience will be required?

Requirements

• swim on your front and back
• A UK recognised pool lifeguard qualification
• swim 50m in under 60 seconds
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• understanding of relevant health and safety legislation
• understanding of relevant health and safety legislation, and the ability to exercise these in the workplace
• swim 200 meters continuously
• excellent verbal communication skills, including the ability to appropriately correct behaviour of pool users where necessary
• climb out of the pool unaided without using steps or a ladder
• A high standard of physical fitness
• high standard of physical fitness
• the ability to pass a NPLQ course
• ability to deliver first class customer service to a diverse client base
• confidence and an approachable nature
• ability to work flexibly to meet the needs of the customers and business
• our Upcoming Courses
• some of you key areas of responsibilities of the role will be but are not limited to
• our Upcoming Course
• keeping customers safe in and around the water
• our next NPLQ courses are
• our next NPLQ course is
• 12th August to 16th August 2023
• setting up and breaking down various activities and events
• occurring in the Mendip area prior to opening
• in the Mendip area prior to opening
• XXXX from the XX to the XX
• excellent communication skills, including the ability to appropriately correct behaviour of pool users; and the ability to quickly build trust and rapport with customers
• click the link below and apply so that we can contact you with more details or email [email protected]
• conducting pool testing according to procedures
• click the link below and apply so that we can contact you with more details or email [email protected]
• and
• click the link below and apply so that we can contact you with more details or email [email protected]
• click the link below and apply so that we can contact you with more details or email [email protected]
• XXXX from the XX to XX
• click the link below and apply so that we can contact you with more details
• you will need to pass an interview and our swim competency assessments to be offered a free* place on the course. This is a 5 day course and you will need to be available for all 5 days
• what will your key responsibilities be?

Earnings for position lifeguard

Current offers for the position:

Responsibility

• fusion Lifestyle are now hiring – Part Time Assistant Manager 16 - 20hrs Per Week
• health Club Manager- The City Baths, Newcastle
• fusion Lifestyle are now hiring – Part Time Assistant Manager
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• fusion Lifestyle are now hiring - Full Time Assistant Manager
• lead your team in delivering unparalleled service to our guests
• drive the hub’s operations, ensuring targets and objectives are met
• develop and implement comprehensive financial plans for the hub, monitoring progress and reporting results
• contribute to the delivery of Fusion’s vision, strategy and values
• establishing and maintaining excellent relationships with our customers and potential customers
• make strategic management decisions to enhance profitability and secure long-term success
• supervising activities in the Fitness Rooms and operating the equipment in a manner consistent with safe working practice
• establish and maintain effective controls encompassing financial, non-financial, and health and safety aspects of the business
• assisting in the implementation, marketing and administration of activities and healthy lifestyles
• assist in delivering local sales and marketing plans for membership
• foster a cohesive local management team, nurturing their growth and boosting their performance
• to implement strategies for building and maintaining new business development opportunities
• continuously review the Centre’s fitness, group exercise, and other dry side programming
• supporting and assisting in sales and retention processes
• to support new business development opportunities and mobilisations
• cultivate strong relationships with guests, third parties, and clients, guaranteeing unparalleled service delivery
• maintenance of customer records and performing administration duties as required
• to support new client relationships to grow the portfolio and take ownership of current clients to enhance retention of current contracts
• support the preparation of annual service plans, financial plans and statistics
• promote a culture of safety, health, and well-being across all aspects of the facility, products, team, and community
• maintenance of own mandatory qualifications, licensing and CPD/ training requirements
• act as the key person for all clients and partners within region or area
• champion in role and take personal responsibility for all hygiene, health and safety policy and procedure
• ensure that the centre financial targets and KPIs have been communicated to relevant team members, and that appropriate plans are in place to ensure targets are achieved
• work closely with the Regional Commercial & Operations Managers to support the delivery of client/contractual obligations and participation targets
• responsible for day-to-day management of the leisure centre, carrying out the Duty Manager role when on a duty management shift, which will include the facilitation of operational shifts
• ensure the centre operating objectives and standards of performance are owned by the management team and employees
• support local and regional achievement of Quest, ISO accreditation and other relevant accreditations
• devising and delivering fitness assessments, programmes and testing, exercise prescription, GP referrals and specialist inductions, as and when required
• safely support managing customer flow and expectation of waiting times and attendance across all areas of the centre
• implement our people strategy at the local level, embedding efficient recruitment, people management, and development strategies to create a culture of engagement and retention
• evaluate activities and events and respond to feedback in order to deliver these activities at the highest possible standard
• implement, maintain and manage an effective system of controls throughout the centre, covering both financial and non-financial aspects of the business. Ensure revenue protection compliance and conduct weekly audits
• proactively manage customer behaviour during the use of facilities to ensure highest possible levels of safety and enjoyment
• maintain partnerships with existing funders, reporting key performance indicators and project measures internally and externally
• assist the General Manager in ensuring that all contracts, licences and documentation required for the safe and effective operation of the centre are in place and adhered to consistently
• support the development of partnership arrangements, as appropriate, to enhance the service provision

Requirements

• degree in sports development, Business Management or related subject
• first Aid at Work and AED qualification
• pool Plant Operator qualification
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• national Pool Lifeguard qualification
• senior-level experience within the fitness, leisure, retail or similar industry
• account/Partnership Management experience
• you’ll need to be a resilient, results-driven and solutions-focused team player
• good understanding of local authority management contracts
• experience in delivering projects across multiple stakeholders
• successful team management and leadership
• new business planning and strategy development
• to be successful as an Assistant Manager with Fusion Lifestyle you’ll need management experience, preferably in the leisure, hospitality or retail sectors, , alongside the ability to inspire, motivate and develop your team
• something on this list you can't tick off? That's a good thing - because we can teach you
• as you'll be working full time hours, , you will need to be flexible and adaptable, with the availability to work a varied rotation of shifts; which will include early mornings, evenings, weekends and some public holidays

Earnings for position manager

Current offers for the position:

Responsibility

• customer Service Advisor - Kempston
• we are now hiring Customer Service Advisors for Cleveland Pools in Bath
• we are looking for Customer Service Advisors, Up to 34 hours per week
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• we are hiring a 8 hour Customer Service Advisor on a Part Time fixed hours role for the following shifts
• we are now hiring Customer Service Advisors
• A Lido like no other, A Career Step like no other
• we are now hiring Customer Service Advisors for Every Friday and Alternate Weekends
• we are now hiring a Customer Service Advisor at Kempston Swimming Pool
• customer Service Advisor
• cleveland Pools is Britain's oldest lido
• built in 1815, the Pools are nestled in nature and brimming with history
• responsible for offering a consistent and outstanding level of customer service
• building rapport and trust with customers by engaging with them, and actively anticipating and subsequently meeting their needs
• we are now hiring Customer Service Advisors for either all or some of the following days - Wednesday, Thursday, Friday and Alternate Weekends. Applications being accepted for all or selected days
• achieve KPIs and sales targets set by RCRM and central support
• role of the Customer Service Advisor
• ensure the efficient and effective operation of the front-of-house area; monitoring and controlling entry to the centre
• we are now hiring Customer Service Advisors for every other Friday 12:30-21:00 and/or every other Saturday 11:15-16:15pm
• we are now hiring Customer Service Advisors for every Sunday 7:45am - 4:15pm
• cleveland Pools Customer Service Advisors are the first point of contact for our customers, presenting a positive and professional service
• ensure all customer sales and bookings are managed correctly, assisting customers in their choices; whilst positively and proactively driving retention
• week 1 Fridays 12:45 - 21:15
• assist in the development of programming through innovative ideas and initiating actions to meet the demands of the customers
• working Monday to Thursday 14:00 to 21:30
• week 2 Sundays 08:45 - 17:15
• cleveland Pools is a proud member of the Historic Pools of Britain who celebrate, champion and campaign for historic pools, giving them a shared voice throughout the country
• manage complaints in a sensitive manner, promptly and politely in accordance with company guidelines, escalating where necessary to the relevant people
• cleveland Pools has been rescued by the local community, redeveloped and now wishes to once again be the jewel of the locals
• no experience is necessary but having experience in customer facing roles is desirable
• process and prepare food and drink orders, assisting with service when required
• it’s important that our people reflect and represent the local community we serve, and where possible we will strive to employ locally
• as a person you’ll be engaging; always championing exemplary standards and service
• first impressions are important, and as a Customer Service Advisor you will be responsible for providing a warm yet professional welcome to each customer, while delivering hygiene and safety activities
• receive, store and rotate food and drink deliveries
• conduct basic record keeping tasks, such as temperature checks and wastage records
• some of your key areas of responsibilities of the role will be but are not limited to
• what experience will be required?

Earnings for position customer service advisor

Current offers for the position:

Responsibility

• we are recruiting for a XXXX Class Instructor
• we are recruiting for a Fitness Class Instructor of various disciplines
• we are recruiting for a Indoor Cycling Class Instructor
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• we are recruiting for a Les Mills, Body Pump, LBT or Spin Class Instructor
• we are recruiting for a Yoga Class Instructor
• we are recruiting for a Group Cycle Class Instructor
• we are recruiting for a Fitness Class Instructor
• we are recruiting for a Aqua Fit, Dance, Zumba, Spin - Cover Class Instructor
• we are recruiting for a Spin, Circuits or HIIT Class Instructor
• our Fitness Class Instructors get our customers moving
• undertake sessions according to the programme timetable and ensure classes commence at the designated times
• provide options and realistic goals that take individual customers’ needs and abilities into account
• collect and take the class register to ensure bookings are managed effectively and in line with Fusion’s class booking process
• ensure the efficient and effective operation of sessions, including equipment set-up and take-down
• assist in the development of safe and effective programming through innovative ideas, initiating actions to meet the demands of the members
• with timetables packed full of a diverse range of classes, as a Fusion Fitness Class Instructor, you will welcome all customers, design and deliver high quality classes and ensure all participant’s individual needs and abilities are catered for
• champion in role and take personal responsibility for all hygiene, health and safety policy and procedure
• undertake all administrative tasks associated with the position
• maintain own mandatory qualifications, licensing and CPD/ training and insurance requirements
• if you are able to inspire, motivate and encourage others, and have an approachable nature, and a real “can-do” attitude; then a Fitness Class Instructor position with Fusion might just be for you

Earnings for position fitness instructor

Current offers for the position: