DAISY CORPORATE SERVICES Salary

Rating of the company

LINDRED HOUSE 20 LINDRED ROAD BRIERFIELD NELSON BB9 5SR

TIN: 04166889

Rating of the company

DAISY CORPORATE SERVICES
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£ 2408

Median salary at DAISY CORPORATE SERVICES

£ 1859 Lowest salary

£ 2904 The average salary

£ 5833 Highest salary

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Requirements

ITIL V4 Foundation
full UK Driving License (required
proven track record in customer-facing service management across multiple accounts
experience in roles within the IT/Managed Service/Telecoms industry
ITSM experience with ServiceNow

Responsibility

manage customer contracts, addressing gaps and risks in service delivery
conduct regular Service Review meetings with customers for thorough analysis and action tracking
deliver detailed Service Management Reports, drive Continual Service Improvement Plans, and monitor Customer Satisfaction
serve as a point of escalation for customer service matters with both external and internal stakeholders
collaborate with Account Management to achieve strategic goals and enhance customer experiences
examine Profit and Loss statements for each customer to ensure contract profitability
align with strategic objectives and KPIs for growth and retention, improving overall customer experience
collaborate with internal and external stakeholders for customer-related activities