BASTIAN PLC

Responsibility

• resolving Supplier/Customers Queries
• collecting payment/arranging payment plans for arrears owed
• general administration duties
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• investigation of liability
• managing inbound/outbound calls/letters/emails
• daily/weekly targets of accounts actioned

Requirements

• strong team player, accurate and be able to meet deadlines
• must be hard-working and be able to multi-task
• able to work in a fast-paced busy environment
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• excellent communication skills
• attention to detail is a must
• have exceptional customer service and communication skills
• resilient
• have strong negotiation skills
• able to show compassion and empathy, yet still be able to achieve the objectives
• having previous credit control or customer service experience is desirable
• must be punctual and reliable, with excellent work ethic and integrity

Earnings for position collections advisor

Responsibility

• packing carrier deliveries, both parcels and pallets
• picking daily orders, identifying product required, collating whole order ready for collection by installers
• picking weekly Scotland orders, identifying product required, collating whole order, pelleting, wrapping & strapping
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• putting away stock orders in the correct locations
• general clean down & sweep both yard and warehouse areas
• ad hoc duties as required
• impress us, and you’ll progress in terms of role, the opportunities on offer and the rewards you receive
• bastian PLC is a family run group of companies, providing UK households with economical, electric heating end to end solutions, from manufacturing to installation
• based in the heart of Leicester’s vibrant city centre, Bastian PLC are a family owned and run business, and these values form a core part of our business strategy and ethos

Requirements

• warehouse experience: 1 year

Responsibility

• prepare, monitor and deliver timely and accurate Group of Companies capital, cashflow, P&L and Balance Sheet areas for the monthly management accounts
• prepare all VAT returns for UK ensuring compliance with HMRC and liaise and resolve any queries
• ensure stakeholders CEO, Directors & functional leads are kept fully informed of the reported position, the insight gained and any opportunities or risks therein