ASSIST AUTO GROUP Salary

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  Newtownards
UNIT 15A, LAMON INDUSTRIAL ESTATE 149 GLEN ROAD COMBER NEWTOWNARDS BT23 5QU NORTHERN IRELAND
TIN: NI633076
  Wholesale & Retail Trade
Rating of the company
based on 0 evaluations
5 reviews in total

Earnings on positions in ASSIST AUTO GROUP

ASSIST AUTO GROUP is looking for employees for positions:

customer service advisors

Working hours

  • full-time

Salary

  • salary

Responsibility

  • this is an excellent opportunity to join our highly successful organization and contribute to its commercial growth
  • we are currently seeking a Service Advisor with a passion for delivering exceptional customer service and previous experience in a similar role
  • as a Service Advisor, you will play a crucial role in guiding customers throughout their journey, from booking their vehicles for service to ensuring a seamless experience until their vehicles are ready for collection
  • customer-Focused Support: Serve as the primary contact for customers, providing assistance, advice, and building strong rapport over the phone and in-person
  • efficient Booking and Data Management: Take service and repair bookings, ensuring accurate data entry into our specialized CRM system
  • communication and Explanation: Explain and advise customers on additional required works, keeping them informed throughout the service process
  • parts and Inventory Management: Coordinate parts ordering and goods organization to ensure efficient service delivery
  • are you ready for an exciting new challenge? At , we understand that our people are the driving force behind our success

Requirements

  • genuine passion for delivering excellent customer service
  • confident, outgoing, and possess excellent interpersonal skills
  • ability to overcome challenges quickly and effectively
  • adaptability and quick thinking in high-pressure situations
  • clear and persuasive communication skills with a professional telephone manner
  • passionate, enthusiastic, and self-motivated
  • ability to work under pressure and effectively manage time
  • willingness to learn, develop, and stay updated with industry trends

workshop controller

Working hours

  • full-time

Salary

  • salary

Responsibility

  • explaining and advising customers of any additional required works

technician

Working hours

  • full-time | Permanent

Benefits

  • company car

Salary

  • salary

Requirements

  • minimum 5 years mechanical experience
  • NVQ level 2 or higher
  • experience in in-depth diagnostics
  • extensive experience in all vehicle component replacements
  • good communication skills and customer service skills
  • good time keeping skills and teamwork skills
  • experience using technological systems within your mechanical experience
  • mechanical: 5 years

Responsibility

  • responding promptly to service requests from clients, traveling to their location and performing on-site repairs and maintenance for a variety of vehicles

service advisor

Requirements

  • proven experience in a customer service role; experience in the automotive industry is advantageous
  • strong upselling skills with the ability to identify customer needs and suggest relevant services
  • basic mechanical knowledge to understand vehicle issues and communicate effectively with both customers and technicians
  • excellent cash handling skills with attention to detail in processing transactions
  • outstanding communication skills, both verbal and written, with a focus on building rapport with customers
  • ability to work well under pressure in a fast-paced environment while maintaining professionalism

Responsibility

  • greet customers in a friendly and professional manner, assessing their needs and providing appropriate solutions
  • provide detailed explanations of services offered and recommend additional services when appropriate to enhance customer satisfaction
  • liaise with technicians to ensure timely updates on vehicle status and communicate these updates to customers

vehicle technician

Education

  • level 3 in Automotive Technology
  • level 2 with relevant experience, eager to train up to Level 3

Requirements

  • 2 years of mechanical knowledge
  • 2 years of automotive diagnostics

Earnings on positions in ASSIST AUTO GROUP

Average salary in this position
Average salary in this position in the country
service advisor
1600 £
53%
2434 £
vehicle technician
2666 £
10%
2931 £

National average salary

2950 £

Average salary in this company

2133 £