ASSIST AUTO GROUP in Newtownards Salary

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UNIT 15A, LAMON INDUSTRIAL ESTATE 149 GLEN ROAD COMBER NEWTOWNARDS BT23 5QU NORTHERN IRELAND
TIN: NI633076
  Wholesale & Retail Trade
Rating of the company

ASSIST AUTO GROUP
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ASSIST AUTO GROUP is looking for employees for positions:

customer service advisors

  • customer service advisors
  • workshop controller
  • service advisor
  • technician

Working hours

  • full-time

Salary

  • salary

Responsibility

  • this is an excellent opportunity to join our highly successful organization and contribute to its commercial growth
  • we are currently seeking a Service Advisor with a passion for delivering exceptional customer service and previous experience in a similar role
  • as a Service Advisor, you will play a crucial role in guiding customers throughout their journey, from booking their vehicles for service to ensuring a seamless experience until their vehicles are ready for collection
  • customer-Focused Support: Serve as the primary contact for customers, providing assistance, advice, and building strong rapport over the phone and in-person
  • efficient Booking and Data Management: Take service and repair bookings, ensuring accurate data entry into our specialized CRM system
  • communication and Explanation: Explain and advise customers on additional required works, keeping them informed throughout the service process
  • parts and Inventory Management: Coordinate parts ordering and goods organization to ensure efficient service delivery
  • are you ready for an exciting new challenge? At , we understand that our people are the driving force behind our success

Requirements

  • genuine passion for delivering excellent customer service
  • confident, outgoing, and possess excellent interpersonal skills
  • ability to overcome challenges quickly and effectively
  • adaptability and quick thinking in high-pressure situations
  • clear and persuasive communication skills with a professional telephone manner
  • passionate, enthusiastic, and self-motivated
  • ability to work under pressure and effectively manage time
  • willingness to learn, develop, and stay updated with industry trends