ASHDOWN PARK

Responsibility

• to ensure guests arriving and leaving the building are greeted and helped in a professional, courteous way
• to act in a pro-active and efficient way when handling and storing luggage on arrival and departure
• to ensure you are aware of all in-house activities, conferences and functions taking place in the hotel each evening/night
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• to respond promptly and professionally to guest enquiries or complaints and to keep the night manager informed each day
• to oversee the smooth running of the car parking areas, organise car valeting, reserve parking spaces where necessary and ensure car keys are stored securely and accessibly
• to ensure you possess, or are keen to develop, good local knowledge to be able to provide information regarding transport, entertainment and leisure available locally
• to ensure the hotel’s promise of a 24 hour service is fulfilled by deputising for Housekeeping, Food and Beverage and Kitchen Department as per agreed standards
• to be aware of and knowledgeable concerning the Standard Operating Procedures for the role and ensure that all procedures are carried out to a high degree of efficiency

Trade

• hospitality & Tourism
• Hospitality & Tourism

Earnings for position night porter

Requirements

• proven experience of a senior management role within a similar size luxury hotel
• A desire to always offer the highest levels of hospitality and service to our guests
• be a confident and motivational leader
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• be well organised and an excellent communicator
• have knowledge of stock taking and financial awareness
• remain calm under pressure and have a proactive approach

Earnings for position operations manager

Requirements

• NVQ Level 2 in Professional Cookery or equivalent
• minimum 1 year experience and exposure to a variety of menu styles – 2 Rosette experience is preferred, but not essential
• able to multitask and maintain quality levels at all times
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• work well as a part of a busy, close knit kitchen brigade
• possess a “can do” attitude, being able to work on your own initiative as required
• due to our rural location you will need your own transport
• at Elite Hotels we have a single minded unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about

Earnings for position commis chef

Responsibility

• to provide the highest quality of breakfast service with a smile
• to assist in setting up the breakfast service and offer a personal and discreet service
• to be a team player with excellent communication skills
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• the ability to interact with colleagues and guests in a friendly and professional manner
• be very well presented and able to remain calm under pressure
• at Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about

Earnings for position waiter

Responsibility

• previous experience of working at a supervisor level within hospitality
• to provide the highest quality of breakfast service with a smile
• to assist in setting up the breakfast service and offer a personal and discreet service
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• to be a team player with excellent communication skills
• the ability to interact with colleagues and guests in a friendly and professional manner
• be very well presented and able to remain calm under pressure
• at Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about

Earnings for position restaurant supervisor