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APPLAUSE IT is looking for employees for positions:
it support technician
it support technician
content marketing manager
it service engineer
architect
solutions architect
technical writer
senior network engineer
technical lead
lead software engineer
head of marketing
Requirements
circa 3 years of experience in an IT support or IT Technician role at 2nd
self-starter with the ability to work independently using your own initiative and needing minimal supervision
managing and prioritising support tickets whilst applying a 'security first' approach - experience in Bitdefender and Windows Defender or similar
managing and testing of data backups / disaster recovery - they use Dropbox, Acronis, AWS and On-site Windows Server Storage
strong sense of responsibility, effectively working in a team environment, maintaining a high level of internal customer service
good knowledge of up to date Windows and Mac operating systems, Dell PC and Mac hardware components, peripherals, alongside troubleshooting Mobiles and Tablets (Android and iOS. Some AV support preferred