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A-GAS is looking for employees for positions:
service delivery manager
service delivery manager
process engineer
maintenance engineer
group accountant
field service technician
principal engineer
production technician
senior electrical design engineer
Requirements
educated to degree level in ICT or related relevant discipline with a chartered professional qualification or equivalent experience
A qualification and/ or knowledge of lifecycle or capability elements of ITIL
experience in developing and executing a Service Desk, Client Support, and End User Support strategy
leading a service desk capability within a complex organisation, and delivering a service desk function with a customer-centric mindset
experience in designing service models and managing 3rd party suppliers in support of service excellence
willingness to travel, locally, nationally, or overseas, as required
an appreciation of other cultures; the global reach of the A-Gas Group and its international agenda
we're a dynamic and innovative company that values creativity, collaboration, and a passion for making a positive impact. We're not afraid to push boundaries and challenge the status quo, and we're always looking for new ways to make a difference
Responsibility
taking over the effective ‘day-to-day’ operational management of the IT service delivery, including defining and driving the implementation of an effective Service Delivery strategy with an operating model that meets today's and tomorrow's needs of the global A-Gas group