claims handler
7 the last 93 days, recently 2023-09-18
Responsibility
- about Zego
- we’re a commercial motor insurer on a mission to save people time and money
- from nationwide taxi fleets to self-employed scooter delivery riders, our customers are our driving force
Show more +35 - we’re making insurance fairer and more human for every one of them
- we work hard to make insurance simple, affordable and stress-free for every one of them
- when we started back in 2016, we knew that traditional insurance held businesses back
- it was too complicated, too expensive and too time consuming
- it was too complicated, too expensive and too time-consuming
- it was too complicated, too time consuming, and it wasn't priced fairly
- so we set out to change things, building insurance solutions that empower professional drivers throughout the UK and Europe
- so we set out to change that, building insurance products to empower professional drivers throughout the UK, Europe and beyond
- that’s where you come in
- we’ve grown from a scrappy start-up into an industry changing organisation
- we’re on the lookout for a passionate, driven, and eager Claims Handler to grow with our team based in Halifax
- we’re on the lookout for a passionate, driven and determined Claims Handler to join our team
- and there’s plenty more to come
- therefore motor claims experience as well as excellent communication and negotiation skills are a must
- how we work
- credit hire experience would be an additional advantage
- so far, we’ve raised over $200 million in funding. We’ve grown from a scrappy start-up into an industry changing organisation, and there’s plenty more to come
- so far, we’ve raised over $200 million in funding. We’ve grown from a scrappy start-up into an industry-changing organization, and there’s plenty more to come
- so far, we’ve raised over $200 million in funding, and we’re proud to hold the title of the UK’s first insurtech Unicorn
- what you’ll be doing
- reporting to the Head of TP Claims, the TP Claims Handler will be responsible for proactively solving liability, indemnity and quantum problems to help drive down claims spend whilst ensuring injured claimants are fairly compensated
- as a Claims Handler - TP
- you will ensure excellent levels of customer satisfaction and provide professional customer support
- what you'll be doing
- who we’re looking for
- you will be responsible for handling FNOL- first notification of loss calls/claims for our motor customers and responding promptly to customer inquiries and routing customers to the best supplier
- this is a great opportunity for individuals without prior insurance experience, but who are eager to learn and thrive in a dynamic environment within an Insurance company
- our Claims Handlers will be responsible for dealing with first notification of loss through to settlement across our B2B and B2C customers
- managing your own claims caseload in accordance with the Zego claims philosophy, claims handling procedures and service level agreements
- entering reserves accurately and promptly into the claims system in accordance with Zego reserving philosophy
- this is a fantastic opportunity to work with some outstanding insurance professionals, and gain incredible experience and knowledge in motor insurance products and processes
- we believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid
- responding proactively to incoming telephone calls and correspondence to avoid leakage and delays
- you will be the person our customer speaks to in their time of need
- you will support office and claims administration tasks
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