WILLOW CARE & SUPPORT

Responsibility

• role Purpose
• the manager will have regular contact with commissioners, social workers and other professionals
• job Title: CQC Registered Manager
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• key responsibilities
• hours: 40 hours per week
• location: Derby
• location: Wakefield
• efficiently manage the day to day running of the branch
• reports to: Director
• the registered Manager will provide high quality homecare services that support the rights of clients to live the lives they choose as far as they are able
• allocate resources and monitor performance to deliver high quality homecare to customers
• the registered manager is directly accountable to the senior management team and to the regulatory body for domiciliary care, the Care Quality Commission
• carry out annual appraisals and monitoring of staff performance
• maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business
• this list is not exhaustive and from time to time you may be required to undertake additional duties
• be prepared to work flexibly to ensure the safe delivery of the service
• attend external meetings and represent the service in a positive manner
• the Manager must drive and be able to commute in and around Derby on a regular basis to manage the important work we have there
• be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures
• implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
• carry out investigations relating to the quality of the service and use findings to make improvements
• provide weekly, monthly, quarterly and annual reports to the COO and CEO
• manage the day-to-day functionality of the branch
• effectively manage and record complaints and incidents
• complete regular monthly audits of client and carer files

Requirements

• to enable care workers to attend all care visits in a timely manner
• to have a strong knowledge of the requirements of the fundamental standards as regulated by CQC
• to cope professionally with emergency and difficult situations
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• to be able to communicate effectively
• to maintain high standards of home care provision
• to be able to implement induction programmes, and to identify and provide for on-going training needs
• commitment to own professional and personal development
• genuine care, compassion, and respect for others
• excellent communication skills and time management
• to be able to establish and maintain effective working relationships

Earnings for position registered manager

Responsibility

• manage, record and coordinate responses to complains in line with policy and procedure
• monitoring ongoing quality of service including people and environmental risk
• ensure that full implementation of statutory ad organizational policies and procedures and provide feedback on the effectiveness of all policies and procedures
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• responsible for the budget management across the service, ensuring expenditure is contained within the income that is available within the financial year
• ensure effective risk assessment/ personal safety procedures are in place to protect staff and children in accordance with organizational policies and procedures and keep under regular review
• to take part in on call arrangements
• to support and have overall responsibility for the recruitment of staff in line with organizational policy and procedure
• to pro-actively manage sickness absence in line with organizational policy and procedure

Requirements

• 2 years’ experience working with children in the last 5 years
• supervision or management experience
• working with children, young people, and their families
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• work in a residential setting
• ability to manage stress and difficult dynamics and demonstrate emotional resilience
• inter-agency work
• capable of performing a wide variety of administrative tasks consistent with the day-to-day management of the home
• to be “fit” to manage a children’s home as outlined in the requirements for a Registered Manager
• ability to sustain and work through placement issues to prevent placement breakdowns
• ability to monitor the service for quality of care and in line with the requirements of Ofsted inspection
• ability to lead and inspire a staff team, take responsibility for the staff team training and development, supervision, rosters ensuring continuity of care
• ability to develop constructive working relationships with the wider community and multi-agency teams
• prioritize and organize workload in a manner that maintains quality, evaluating the quality of own and other’s work and raises any quality issues and related risks to individual person

Benefits

• company car

Earnings for position registered home manager

Responsibility

• ensure that full implementation of statutory ad organizational policies and procedures and provide feedback on the effectiveness of all policies and procedures
• to effectively manage individual HR issues within the service with the support of HR advisers in line with policies and procedures
• take the lead in the delivery and development of services in accordance with any service agreement between external agencies and organizations
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• ensure that Quality monitoring and Health and Safety assessments are conducted, and action plans implemented
• to support and have overall responsibility for the recruitment of staff in line with organizational policy and procedure

Requirements

• 2 years’ experience working with children in the last 5 years
• supervision or management experience
• working with children, young people, and their families
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• work in a residential setting
• inter-agency work
• residential Childcare: 2 years
• support Environment: 1 year

Benefits

• company car

Responsibility

• none
• 6.1 To report any deterioration in the condition of the premises to the Manager and arrange for any maintenance work as directed
• 2.1 To assist the Home Manager in organising and delegating responsibilities to all staff, and planning a duty rota, including sleeping-in duties for staff
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• 6.2 Ensure security of the House, including contents, confidential records, cash, keys, furniture and equipment, residents’ clothing and possessions

Requirements

• minimum 2 years’ experience in Residential Children care
• qualified to NVQ Level 3 Knowledge of children care legislation & regulations Human growth and development
• assessment & care planning process
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• health & Safety, Environmental Health & Fire Regulations Basis understanding of Children's Rights
• residential Children Home: 2 years