sales agent
9 the last 97 days, recently 2023-10-05
Responsibility
- equality of opportunity and inclusivity is fundamental to the vision and values of Wildanet
- wildanet is a thriving and growing internet provider bringing superfast and super-reliable service to homes and businesses throughout the region
- wildanet, building careers from the Southwest to anywhere
Show more +28 - helping customers to make the move to Wildanet, making phone-based sales from inbound calls
- helping customers find pre-contract solutions and processing sales via web chat
- ensure all orders are processed efficiently & effectively using Wildanet ordering system
- you will be confident in handling objections and be tenacious
- the principles of equality and diversity are at the heart of Wildanet's work and are supported by appropriate employment policies, procedures and good practice
- follow up with customers to ensure they are fully updated with order / installation progress
- you will be driven and ambitious, striving to exceed your targets and goals
- work closely with other members of the Wildanet Team and transferring customers to right departments when required
- our aim is to attract, develop and retain colleagues with a unique combination of local knowledge and technical expertise who put the customer at the heart of the business
- ensuring quality and compliance standards
- listen to customer requirements and present appropriately to make a sale
- meeting and exceeding operational sales targets consistently
- maintain and develop relationships with existing customers in person and via telephone calls and emails
- the successful candidates will maximise sales conversion and upsell and cross sell packages that match our customers needs
- A solid background in sales, ideally door to door from either a telecoms or utilities company however all relevant sales experience will be considered
- the successful candidates will maximise sales conversion and upsell and cross sell packages that match our customers’ needs
- helping customers to make the move to Wildanet, making phone-based sales from Outbound cold calling as well as warmer outbound campaigns driven by the Sales & Marketing Team
- demonstrating and enforcing company standards and brand value
- manage your own sales performance, aiming to meet or exceed targets
- you will be comfortable interacting with our potential customers in a field sales focused role, able to adapt your approach to ensure a high level of sales conversion
- job Title: Desk Sales Agent - Inbound
- essential Person Specification
- job Title: Field Sales Agent
- attend team meetings and share best practice with colleagues
- job Title: Desk Sales Agent - Outbound
- location: Liskeard Office
- location: Liskeard Office and travel across Cornwall & Devon
- closing Date: 20th September 2023
Requirements
- good level of education, including literacy and numeracy skills
- driving license essential
- good level of education
Show more +26 - previous Sales experience Direct or In-Direct
- proven track record of hitting targets
- presenting and talking to groups and potential customers
- experience of outbound calling based on cold data
- must have strong sales experience and be passionate about sales, with a desire to exceed all sales target set
- strong sales experience & be passionate about sales, with a desire to exceed all sales targets
- demonstrable experience of Door to Door selling & fixed sales selling
- excellent computer skills, ability to multitask using multiple systems
- ability to multitask using relevant systems
- experience of sales performance culture
- good telephone manner with an ability to build rapport quickly and effectively
- A high level of self-motivation and ambition
- 1 years sales experience
- customer centric
- desire to be proactive and create a positive experience for others
- high level of resilience
- customer / team centric
- ability to think creatively
- basic MS Office knowledge
- drive profitable opportunities
- ability to take on tasks and complete in a timely manner and deliver as expected
- be proactive and create positive experience for others
- ability to work independently as well as part of a Team
- self starter
- able to deal with different customer concerns, questions and objections ensuring that all interactions result in a positive experience for the customer regardless of the outcome of the contact
- confidence in door to door sales ability
Benefits
- holiday vouchers
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