the West Brom are looking to recruit a Procurement Manager to join our Supplier Management team
the role holder is responsible for driving best in class sourcing from the supply chain into the West Brom
development and improve of the Society’s procurement practices
promote and embed a strategic approach to procurement across the Society
drive efficiency and best practice in procurement, contract management and supplier relationship management
build and maintain strong working relationships with senior stakeholders throughout the Society
negotiate and manage high-spend, strategic contracts and suppliers
hours: Full time - 35 hours
Requirements
procurement-related degree or MCIPS qualification preferred
expert-level negotiation skills and experience negotiating high profile contracts
ideally from an IT background with experience of IT contracts
ideally with financial services and/or regulated industry experience
solid knowledge of contract law, with in-depth knowledge of the legal and compliance aspects of procurement
ability to build rapport and influence stakeholders of all levels, balancing challenge with pragmatism
ability to tailor communications and present information clearly for a variety of different audiences
an understanding of software and licensing suppliers and principles including Cloud; SAAS; PAAS and experience with the like of Oracle; Azure and AWS
Contract type
sourcing
ongoing Management
transition and Change
business manager
Working hours
permanent
Responsibility
business Relationship Manager
territory covering South East
full Time, Permanent
build professional relationships with mortgage introducers, up to and including Director level at those businesses
we currently have an exciting opportunity for a Business Relationship Manager to join our Intermediary Sales Team
coach, train, influence and motivate intermediaries to promote the Society’s products and services and maximise sales opportunities
ensure customer needs are identified and satisfied
identify, develop and support the relationship with intermediaries within your defined geographical location, both face to face and remotely, ensuring that business opportunities are maximised
Salary
salary
Requirements
excellent communication skills and the ability to influence at all levels
specialist knowledge of the intermediary market across a range of market segments
ideally a minimum of two years’ experience in the Intermediary mortgage market
sales management and business development track record
ceMAP desirable but not essential
security officer
Working hours
permanent
Responsibility
CISO - Chief Information Security Officer
develop an Information Security Strategy, develop and implement a cyber risk management framework and supporting risk appetite metrics
the Role
this is a newly created role at the West Brom for a CISO
oversight and approval of Information Security policies, controls, and cyber incident response planning
monitor controls and ensure that they are operating as designed and as required
ensure IT changes are delivered in line with the policies and industry best practice
hours: 35 hours per week
Salary
salary
Requirements
A relevant degree or experience
certified Information Security Manager
certified Information Systems Security Professional
certified Information systems Auditor
at least 10 years’ experience in a previous senior cyber security role, preferably within the financial services sector
A collaborative leader with strategic acumen and problem-solving skills, able to inspire and
MSc Information Security
management and delivery of transformational security improvements
it apprentice
Working hours
apprenticeship
Benefits
mutual
Language
english
Salary
salary
Requirements
excellent customer service and communication skills
ability to work well with people and part of a team
excellent organisational skills
enthusiasm for continual learning
for more information, please visit the UK ENIC website
up to date knowledge of the latest IT trends
ability to work in a fast-paced environment
must be able to follow instructions well and have the ability to learn new technical concepts
Responsibility
hours: Full time - 35 hours
contract: 12 - 16 Month Contract
location: Hybrid Working
creating and assigning incidents and requests based on priority to appropriate teams
compliance manager
Working hours
permanent
Salary
salary
Responsibility
manage and lead a team of Compliance Monitoring Analysts
day to day discharge of and development of the Compliance Monitoring Plan
monitor trends and ensure any resulting actions are completed
identify and report on areas of weakness in current procedures and make recommendations for improvement
develop and extend the team knowledge and competence in technical areas to minimise the impact of staff turnover and maintain continuity of support
provide advice and guidance to the business on technical regulatory issues, utilising broad financial services knowledge to contribute to policy changes to in-house regulations, analysing the impact of regulatory changes, appreciating when potential issues require escalating, and ensuring the implementation of any required changes to internal policies/procedures
ensure that the Society attains the highest standards of conduct and data protection regulatory compliance, in all areas of business operation, to meet all appropriate regulatory and legislative requirements
to produce MI and regulatory update reports for presentation at various levels of committees including monitoring reports to the Executive and the Board
Requirements
A minimum of 5 years retail banking/building society experience with a minimum 3 years exposure to Compliance Monitoring/Risk Assurance activity
excellent oral and written communication skills and ability to communicate with and present to, a wide range of stakeholders from customer facing assistants to Senior Executive level staff
helpdesk administrator
Working hours
permanent
Salary
salary
Responsibility
you will provide a high standard of service through the efficient administration of LANDesk and related systems
hours: 35 hours per week
contract: Permanent
location: Head Office
we have an exciting new opportunity for a motivated and organised individual to join our Corporate Facilities team as a Facilities Helpdesk Administrator
as part of the role you will provide a helpdesk function, providing a single point of contact for all matters relating to maintenance of premises, equipment, facilities and building services
do you have excellent customer service skills? Are you passionate about providing a first class service to internal and external customers? If so, we have your next challenge waiting for you
do you have excellent customer service skills Are you passionate about providing a first class service to internal and external customers If so, we have your next challenge waiting for you
Requirements
you will be a motivated and organised person with proficient IT skills
excellent customer service skills, together with the ability to communicate effectively at all levels is an essential requirement for this role
please view the attached Job Profile for more details on the Key Responsibilities and Skill and Experience required
what’s in it for you
you will have an understanding of Health & Safety legislation and other regulatory policies and hold or be working towards a Certificate in Managing Safely
engineer
Working hours
permanent
Salary
salary
Responsibility
oversee the implementation of new integration software
the Society is recruiting for an Integration Engineer here at the West Brom
provide hands on technical support and best practice guidance around API integrations
monitor and maintain live integrations
where necessary to attend society wide project meetings and provide guidance on suitability and/or feasibility of integrating between internal legacy systems
to maintain an up-to-date knowledge and good understanding of current and emerging technologies and security best practice
hours: 35 hours per week
to write and maintain technical design and architectural documentation
Requirements
ideally educated to ‘A’ level standard/equivalent
experience with Azure DevOps
experience with XML, JSON, REST/SOAP API’S and Web Services
experience with PowerShell and .Net
A high standard of personal motivation
an ability to communicate clearly at all levels
an ability to coordinate people and execute plans
compliance officer
Working hours
permanent
Responsibility
compliance and Governance Administration Officer
we have a new and exciting opportunity for a Compliance and Governance Administration Officer to join our Risk and Compliance team
you will also maintain all Regulatory policies, procedures and processes, carrying out annual reviews
hours: Full or Part time hours will be considered
skills & Attributes
contract: Permanent
you will have a minimum of 3 years retail banking/building society experience with ideally an exposure to Compliance/Risk/Quality Assurance activities
location: Hybrid Working –
Salary
salary
digital marketing manager
Working hours
permanent
Salary
salary
Responsibility
managing, developing and coaching a team of digital marketing experts
develop and implement campaigns making use of content, search , affiliates, aggregators, media, social, e-mail and analytics
collaborate with the wider marketing team to support the improvement of digital communications for both B2B and B2C
manage the team in developing and implementing the UX and digital content strategy
analysing and improving the Society websites, providing reporting to the wider marketing team
managing digital marketing budget and ensuring spend is within agreed KPIs
responsible for the formulation of, and adherence to, all procedures within the Digital marketing team
working closely with the front office / back office teams to increase business conversion
Requirements
evidence of creative thinking and entrepreneurial attitude to identify new opportunities and turn into commercial reality
excellent knowledge of SEO, PPC, social media and email marketing
content management system experience
ability to develop strong working relationships
strong influencing skills
previous internal and external stakeholder management experience
experience of working with both B2B and B2C
5+ year experience in digital marketing, ideally in financial services
purchase ledger clerk
Working hours
permanent
Salary
salary
Responsibility
deliver a good level of customer service when answering incoming calls regarding payments, cheques or branch cash delivery/collection and general queries
create a Bacs run to capture all payments that are due and process
resolve any queries regarding to invoices and expenses with both internal and external customers before payments are processed
cover for Cash Control/posting nominal cheques/Star
independently and accurately process all invoices and expenses received through the post and from internal departments using the Agresso web system daily and within agreed supplier payment terms
raise cheques for one off ad-hoc payments but this to be kept to a minimum of one per supplier, more than one request for same supplier then they must be set up on the system so that they can be paid by Bacs
Requirements
excellent time management and prioritisation skills due to the varying work volume
knowledge of Agresso preferrable
ability to work individually as well as part of a team