administrator
5 the last 99 days, recently 2023-04-11
Responsibility
- project Management for Factory Built Assembly orders
- use Sage in order to create and manage invoices for the business
- assist clients with orders and queries over the telephone or email
Show more +33 - manage enquiries via phone and email
- creation of Bills of Material and raising internal Work Orders as per CAD drawings
- being the key point of contact for new and existing clients
- inputting orders onto the central system
- monitor, delegate and respond to the team inboxes
- able to assist on producing quotes and advice on products - full training will be provided on their products
- production scheduling and management for factory built assembly orders
- able to assist on producing quotes and advice on products – full training will be provided on their products
- emailing order acknowledgements
- manage personal case load of applications and amendments
- liaising with customers on order progress and being first point of contact for returns
- managing deliveries by liaising with relevant teams, using client portals to arrange delivery and create delivery notes
- proof reading invoices and final confirmations
- assist to project manage the annual licence renewal process
- arranging transport for UK deliveries
- liaise with clients regarding missing information and chase invoices when needed
- issuing documents for the warehouse team
- maintain and update guidance with the Team Manager
- quality checking products against drawings to check compliance
- deliver exceptional customer service to the companies clients existing and new, to be part of the brand and its reputation
- filing, scanning and photocopying
- give guidance on available qualifications and regulatory benefits
- completion of Corrective Improvement Action Reports
- general administration duties
- complete KYC screening checks
- inspecting and approving products
- progress applications from inception to completion
- stock checks and batch isolation for suspect faulty products
- analysing product rejections in order to pro-actively identify possible product / batch issues
- support to the Senior Team member and Directors as required
- assisting with maintenance of the Quality Management System
- liaising with suppliers and external auditors as and when required
- working with Product Management to resolve customer queries and complaints
Requirements
- customer Service
- invoicing
- order Processing
Show more +26 - sage
- strong administration experience
- excellent Customer Service
- good communications skills both verbal and written
- previous experience in compliance/audit/governance/quality assurance would be preferred
- previous experience working within a production planning environment
- administration
- ability to work to deadlines
- strong relationship building skills
- knowledge of CAD technical drawings, tolerances and manufacturing processes and materials
- attention to detail
- positive and proactive work ethic
- A confident communicator able to converse with all levels of seniority
- strong communicator both verbal and written
- sage50
- IT literate
- able to work with a high degree of confidentiality
- IT literate – Microsoft packages
- A confident user of technology
- self motivated and able to take ownership
- process driven
- able to work fast with high degree of accuracy
- A confident user of IT
- experience of DocuSign would be beneficial
- experience of Xero would be beneficial
- A thorough worker able to manage multiple priorities
low salary - 12% lower than the average in this position
Earnings for position administrator
administrator - How much money do you make working at this position?
Average salary at company WE SOURCE TALENT is 1750£.
The national average salary is 2000£.
1000 £
Lowest
Lowest
2400 £
Average
Average
3800 £
Highest
Highest
Salary in other companies in the position administrator
| TROOLI | 25000 £ | 8308 £ 25000 £ |
| INVESTIGO | 13208 £ | 8308 £ 25000 £ |
| YOLK RECRUITMENT | 12780 £ | 8308 £ 25000 £ |
| SQUARE ONE PHARMA RESOURCES | 11800 £ | 8308 £ 25000 £ |
| KM EDUCATION RECRUITMENT | 11583 £ | 8308 £ 25000 £ |
| PEOPLEWORKS | 9000 £ | 8308 £ 25000 £ |
| EAMES CONSULTING | 9000 £ | 8308 £ 25000 £ |
| DAVANTI SOLUTIONS | 9000 £ | 8308 £ 25000 £ |
| GREENWICH & BEXLEY COMMUNITY HOSPICE | 8771 £ | 8308 £ 25000 £ |
| CHISHOLM HUNTER HOLDINGS | 8308 £ | 8308 £ 25000 £ |