WATER DIRECT

Responsibility

• experience of Transport Operations and scheduling along with Drivers Hours legislation is necessary
• water Utility operations, or Incident Management experience is ideal, but not essential
• strong attention to detail
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• ability to deal with internal and external personnel at a variety of levels in a professional manner
• drive and passion to do the job well
• A proactive, problem-solving mind-set
• competency with all Water Direct core operational procedures which are undertaken on a daily basis by Field and Asset Technicians to be able to answer any queries as they arise, both internally and externally
• liaising effectively with Drivers, Staff and Clients as needed
• you will comply with the Data Protection Act and report any breaches to the Compliance Manager
• strong communication and interpersonal skills, and have the ability to work as part of a cohesive team especially whilst under pressure, managing multiple incidents
• allocating vehicles and drivers to agreed service delivery tasks, both commercial and utility
• assist the Operational Logistics Manager with the production of costing reports
• ensuring that most efficient and time critical plans are made; suggesting alternative strategies when required

Requirements

• HGV Transport Logistics: 3 years
• HGV Transport Logistics: 2 years

Earnings for position transport planner

Requirements

• driving a Goods Vehicle: 2 years

Responsibility

• monday to Friday with flex to cover weekends as required with time in lieu
• develop and implement effective transport strategies, policies and procedures and establish and monitor key performance indicators for optimum operational effectiveness
• manage and maintain the Vehicle Defect procedure, including regular reporting methods as well as route to rectification
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• collaboratively work across the transport and planning function to communicate any fleet issues and find a solution to ensure smooth scheduling
• ensure the company is compliant with transportation regulations, health and safety standards and environmental requirements
• 08:00 – 17:00, 42.5 Hours per week
• tachograph analysis for both drivers and vehicles reporting on infringements, compliance and to develop / implement improvement solutions
• monitor, control, and report on transportation-related expenditure to optimize costs
• support the Head of Operations with O Licence Portal Management including liaison with the Traffic Commissioners office
• develop and maintain a thorough and accurate auditing system to ensure our vehicles and plant machinery are operationally prepared to a high standard
• manage 24/7 vehicle repair and maintenance contracts and warranties
• investigate vehicle incidents and insurance claims and take ownership of resolution and provide regular reports to the Head of Operations
• manage our rental vehicle fleet, conducting onboarding and offboarding inspections and complete required documentation and processes
• you will comply with the Data Protection Act and report any breaches to the Compliance Manager

Responsibility

• inbound sales: Receiving enquiries, understanding and qualifying customer needs, delivering consultative, solutions-based, and customer-focused sales

Requirements

• presentable and friendly, with excellent communication skills
• motivated and dedicated and self-starter
• strong communication and IT fluency
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• enjoy a challenge and creative problem solving
• good time management, pragmatic and diligent with excellent attention to detail
• strong customer service values and an interest in delivering practical solutions
• adaptable to the ever-changing nature of our business
• desire to progress a sales career in a dynamic and growing business
• some experience of technical sales, and/or selling into the construction, transport, manufacturing, or utilities sectors is advantageous but not essential