UNIVERSITY OF KENT TRUST COMPANY

The University of Kent Trust Company is looking for a Customer Services Adviser who can provide exceptional customer service and work collaboratively with a team. The job requires excellent communication skills and the ability to remain calm in a busy environment. However, it would be beneficial to know more about the extent of the customer service training provided by the company. Are there any specific training programs or resources available to enhance customer service skills? Additionally, the job description mentions the need for experience in using large-scale databases and analyzing data. Can you provide more information about the specific databases used and the nature of data analysis required for this role?