UNIVERSITY OF CHESTER TRUST reviews

In the job offer, the University of Chester Trust is seeking a part-time Customer Services Team Leader to join their Learning and Information Services team. The role involves overseeing a Customer Services Team, including weekend and evening staff, to ensure excellent customer service is provided across multiple sites within Chester. The successful candidate should have strong communication and IT skills, and previous experience in a similar role. However, it would be beneficial to know more about the specific responsibilities and tasks that the Customer Services Team Leader will be responsible for. Could someone provide more information about the day-to-day duties and goals of this position? Additionally, the job offer mentions the opportunity to work on projects and contribute to the enhancement of user experiences in libraries. Can you provide more details about the types of projects that the Customer Services Team Leader may be involved in and how they contribute to improving library services?