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U DRIVE COVER is looking for employees for positions:
customer service agent
customer service agent
Working hours
full-time
Responsibility
please note this position is Office based - No Remote working
answer enquiries from customers regarding their insurance policies
ensure all enquiries are explored in accordance with legislation, regulations and customer care standards
complete necessary processes and document these to ensure enquiries for service areas are accurately recorded
responsible for dealing with potential customer complaints and ensuring they are handled appropriately
dealing with Companies with regarding to financial issues and queries
use IT systems to record details of actions taken and services provided
U Drive Cover Limited are expanding and we are currently looking for a Customer Service/Cancellation Agent to join our team. We have big plans for the future and our employees play a vital part in this - we want to become a leading insurance broker
Education
GCSE or equivalent
Requirements
customer service: 1 year
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