U DRIVE COVER  Salary

PILGRIM HOUSE OXFORD PLACE PLYMOUTH PL1 5AJ
Phone: +44 800 223 0691

U DRIVE COVER
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U DRIVE COVER is looking for employees for positions:

customer service agent

Working hours

  • full-time

Responsibility

  • please note this position is Office based - No Remote working
  • answer enquiries from customers regarding their insurance policies
  • ensure all enquiries are explored in accordance with legislation, regulations and customer care standards
  • complete necessary processes and document these to ensure enquiries for service areas are accurately recorded
  • responsible for dealing with potential customer complaints and ensuring they are handled appropriately
  • dealing with Companies with regarding to financial issues and queries
  • use IT systems to record details of actions taken and services provided
  • U Drive Cover Limited are expanding and we are currently looking for a Customer Service/Cancellation Agent to join our team. We have big plans for the future and our employees play a vital part in this - we want to become a leading insurance broker

Education

  • GCSE or equivalent

Requirements

  • customer service: 1 year