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TRUESTONE GLENAPP CASTLE is looking for employees for positions:
revenue manager
revenue manager
operations manager
restaurant manager
kitchen porter
commis chef
chef de partie
waiting staff
hotel receptionist
commis chef
waiter
Trade
management
Management
Requirements
A minimum of three years experience in a similar position
candidates must have the right to work in the UK as we have no work visa's available
Responsibility
this position reports to the Managing Director
this job role is to be responsible for all areas relating to the management of the revenue & reservation area, including responsibility for developing and maintaining practices and procedures to ensure accurate and timely guest reservations and sales
this position will have regular contact with Senior Management and Owners / Directors of the Company which requires strong interpersonal and communication skills both verbal and written
weekly yielding with a detailed focus on next 3 months. Propose actions to MD for approval and implementation
correct use of Checkfront as per procedure to capture guest's A&E wishes for the following activities: Stargazing, Boat, Falconry, Pebbles, Archery
handling all festive brochure downloads with follow up within the company agreed timescales
creation of Reservations SOP
correct use of ResDiary as per procedure to capture guest's dining wishes