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Hello! The role of the 1st Line Support Engineer is to provide IT support to clients both face-to-face and over the phone, generating tickets and escalating complex issues to higher-level support engineers. The engineer will also assist remote engineers in maintaining physical equipment in the office. The job requires excellent verbal and written communication skills, experience in the IT Services industry at the 1st line level, and technical troubleshooting skills. The salary for this position is £25,000 per year and benefits include company pension and a referral program. The work schedule is Monday to Friday. However, do you know if there are opportunities for professional development and growth within the position of 1st Line Support Engineer?
Working at TRUEBYTE certainly gives us a sense of security at the moment, as the steady income and projects are constantly on the move.
Is it more progressive to work at TRUEBYTE or SMART DOMAIN GROUP? Does anyone have experience with both companies?
Can you say something more about the development opportunities offered by this company TRUEBYTE at Eastbourne?
Can you confirm (for those looking for a job in Eastbourne) that there is no gossip in TRUEBYTE, at least not to a serious extent, and that you can count on clear communication and a great atmosphere?