TREADMILL GYM

Responsibility

• address member inquiries, concerns, and feedback promptly and professionally
• staff Supervision: Provide help and guidance to the gym staff, provide constructive feedback, and ensure adherence to company policies and procedures
• member Experience: Ensure a positive and welcoming environment for all members
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• communicate with customers through CRM systems to provide support, coordinate member events, strive to exceed member expectations and enhance their overall gym experience

Requirements

• excellent interpersonal and communication skills to effectively interact with staff and members
• strong problem-solving and decision-making abilities
• knowledge of customer service principles and safety protocols
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• passion for fitness and a commitment to maintaining a healthy lifestyle
• proficiency in using computer applications and communicating via email and CRM software
• proactive and self-motivated with the ability to work independently and as part of a team
• previous experience in a supervisory role within the fitness industry
• proficiency in using gym management software and other relevant computer applications
• knowledge and application of different social media applications
• CPR and First Aid certifications
• familiarity with gym equipment, maintenance practices, and operational procedures
• join our team at the Treadmill Gym and play a vital role in ensuring the smooth operation of our gym facility
• supervising experience: 1 year
• customer service: 1 year

Earnings for position supervisor