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Estimated salary
£ 1760
Median salary at TOTAL TRAINING PROVISION
£ 800Lowest salary
£ 1691The average salary
£ 3840Highest salary
Do you believe that workers at TOTAL TRAINING PROVISION are paid fairly?
TOTAL TRAINING PROVISION is looking for employees for positions:
customer service
customer service
social media executive
customer service apprentice
operations manager
team manager
cscs labourer
business development executive
customer service advisor
administrator
care & support worker
Working hours
full-time
Requirements
high school diploma or equivalent; additional education or training in customer service is advantageous
previous experience in customer service or a related field
excellent communication skills, both verbal and written
strong problem-solving abilities and a customer-centric mindset
proficiency in using customer relationship management software and office applications
empathy and patience when dealing with customers' inquiries and concerns
ability to multitask, prioritize, and work well under pressure
positive attitude and willingness to learn about equipment offerings
Responsibility
ensure customers have a clear understanding of our offerings and policies
documentation of meticulous records of customer interactions, rental agreements, and communication history. Input and update customer information in our database
customer Interaction: Engage with customers in a friendly and professional manner, both in person and over the phone. Assist customers with inquiries about equipment availability, pricing, rental terms, and services offered
order Assistance: Guide customers through the equipment rental process, from selecting the appropriate equipment for their needs to providing accurate quotes and rental agreements