THE ORIGINAL TRAVEL HOUSE

Responsibility

• support the Director in managing the HR and general administrative activities
• build the sales and revenue management strategy ex-UK into the USA and South Asia region
• manage emergency situations, such as flight cancellations or travel disruptions, effectively
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• monitor travel expenses and control the budget
• ensure compliance with travel policies and regulations
• to take ownership of all aspects of corporate, leisure and VFR travel, including booking flights, accommodations, and ground transportation, and any other immigration requirements dependent on location
• stay up-to-date with industry trends to improve travel management processes
• engage with Travel Consolidators for generating additional revenue streams
• provide excellent customer service and manage a team in assisting with travel-related enquiries and issues in an efficient, proactive, and empathetic manner

Requirements

• computer literacy including proficiency of MS Office package is essential
• GDS platform, hotel and airline ticketing system knowledge will be essential
• ability to work effectively under pressure and handle emergency situations
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• bachelors’ degree is a must. An MBA degree will be beneficial as the candidate is expected to wear multiple hats, but not required
• prior experience of working as a business or corporate travel consultant, team assistant, booking fulfilment agent, operations manager, travel manager or travel agent
• at times, there could be a need to provide out of hours support and assistance including weekends and bank holidays
• as the work scope includes some elements of administration and office expansion, experience in Office Management or HR related functions will be an added advantage

Earnings for position manager

Responsibility

• you will be an expert in you field and have extensive sales knowledge
• if you have a passion for travel and you care about making customers happy, we want you to join us and help you reach your full potential as a member of the Travel House team
• if you have a passion for travel and you care about making customers happy, we want you to join us and help you realise your full potential as a member of the Travel House team
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• travel House is a large independent travel agency based in Wales and we are looking to recruit Travel Consultant to join our team in our Flagship branch in Brynhyfryd
• travel House is a large independent travel agency based in Wales and we are looking to recruit Travel Consultants to join our team in our teams in various branches across South Wales
• providing excellent customer service and sales engagement, you will be dealing with both direct customers and assisting our retail network in securing our customers their dream holiday
• working in a fast-paced environment and will need to have the ability to promote and recommend travel destinations, ensuring that the customer’s needs and considerations are taken into account at all times
• reporting to the Branch Manager, you will have the opportunity to maximise sales through promotion of the Company’s extensive range of travel products

Requirements

• extensive industry knowledge, ideally from a travel sales background
• target driven
• sales orientated
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• attention to detail
• customer focused
• used to working in a target driven environment
• travel Sales: 1 year
• have the ability to learn and display excellent product knowledge of the products that we have on offer
• we are unable to respond to all applicants and therefore if you are successfully shortlisted for interview you will be contacted directly to arrange
• we are unable to respond to all applicants and therefore if you are successfully shortlisted for interview you will be contacted directly for this to be arranged
• excellent communication skills both verbal and written
• if you possess the following skills
• good IT Skills
• ability to work to tight deadlines
• job Types: Permanent, Part-time, Full-time
• job Types: Full-time, Part-time, Permanent
• job Types: Part-time, Permanent
• job Types: Full-time, Permanent
• part-time hours: 22.5/37.5 per week
• part-time hours: 22.50 per week
• part-time hours: 37.50 per week
• part-time hours: 24 per week

Responsibility

• this role has a great earnings potential including uncapped bonus & incentives
• travel House is a large independent travel agency based in Wales and we are looking to recruit an experienced Branch Manager for our branch in Carmarthen
• if you have got a passion for travel and you care about making customers happy, we’ll help you reach your full potential as a member of the Travel House team

Requirements

• extensive industry knowledge
• we are looking for an organised, hands on manager who is hard working and leads by example to motivate their team
• supervisory skills & experience
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• excellent oral and written communication
• as well as providing excellent customer service, you will need to be target driven
• ability to reach performance targets
• high level of trust, integrity and respect
• approachable and responsive
• builds and maintains relationships at all levels
• the ideal person will be confident in a busy environment and as well as being customer focused, you will need to be very sales driven and able to manage, train & develop your team
• able to work independently and as part of a team
• the branch is busy in both retail and in the Foreign Exchange Bureau, therefore it is essential that the candidate has previous experience and knowledge in this field
• self-motivated have the ability to manage own schedule / routine
• customer focused
• customer focussed
• working in a fast paced Independent environment, you will need to have the ability to promote and recommend travel destinations from a wide variety of suppliers, ensuring that the customer’s needs and considerations are taken into account
• good IT skills

Responsibility

• to learn and understand the objective that is trying to be reached within any campaign and to complete the daily administration, queries and enquiries in a timely manner
• to ensure that the work environment is clean, tidy and pleasant at all times
• to operate in accordance with the company’s policies and procedures, as stated in your Terms and Conditions of Employment, this includes the Employee Handbook

Requirements

• good level of numeracy & literacy
• A keen interest in Marketing especially within the travel industry
• marketing: 2 years
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• social media marketing: 2 years