TCFC RETAIL in Bedford Salary
TOP BARN RECTORY ROAD STEPPINGLEY BEDFORD MK45 5AT ENGLAND
TIN: 14684642
TCFC RETAIL Premium profile inactive Premium profile inactive
Earnings on positions in TCFC RETAIL
TCFC RETAIL is looking for employees for positions:
customer services advisor
Responsibility
- providing first class customer services and sales advice via email service
- handling inquiries, taking customer orders and payments
- handling customer complaints
- liaise with our couriers to respond to delivery enquires from customers
- respond to customer emails and email inquiries in a timely manner
- where required make updates to customer orders on our Ecommerce system
- proactively calling customers to discuss order /delivery requirements and up-selling where relevant
- process orders with our courier and other suppliers to ensure they are collected and delivered according to the customers’ requirements and our stock holding
Requirements
- possess a polite and friendly telephone manner
- be comfortable and confident talking to customers and our suppliers when needed
- possess a positive and proactive attitude towards customer service
- good use of initiative to solve customer issues
- possess a very good attention to detail and must be organised
- be able to multi-task and prioritise their time without direct supervision
- customer service: 1 year
Earnings on positions in TCFC RETAIL
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1760 £