infrastructure engineer
3 the last 171 days, recently 2023-12-08
Responsibility
- design and implement network infrastructure solutions based on business requirements and industry best practices
- manage our customers’ Office 365 and Azure environments
- install, configure, and maintain network equipment including routers, switches, firewalls, and wireless controllers
Show more +18 - work closely with cross-functional teams to ensure the successful deployment, configuration, and maintenance of Office 365 services and Azure infrastructure
- monitor network performance and troubleshoot network issues to ensure optimal performance and availability
- conduct network capacity planning and recommend enhancements to meet future growth requirements
- implement and maintain network security measures, including firewalls, intrusion detection systems, and access control policies
- configure and manage Azure infrastructure components, such as virtual machines, storage accounts, virtual networks, and Azure Active Directory
- collaborate with Projects Department to integrate network infrastructure with other systems and applications
- implement and enforce security measures and compliance standards for Office 365 and Azure environments
- as a L2-L3 IT Infrastructure Engineer, you will be a single point of contact for our customers, logging and managing all calls, emails, and tickets within SLA whilst providing strategic technical guidance
- as a L1-L2 IT Infrastructure Engineer, you will be a single point of contact for our customers, logging and managing all calls, emails, and tickets within SLA whilst providing strategic technical guidance
- perform network documentation and keep network diagrams, configurations, and inventory up to date
- monitor and troubleshoot issues related to Office 365 services and Azure infrastructure and perform root cause analysis for problem resolution
- stay up to date with the latest industry trends and technologies and make recommendations for network infrastructure improvements
- implement automation and scripting using PowerShell or other relevant tools to streamline administrative tasks and optimize workflows
- provide technical support and guidance to junior engineers on the ServiceDesk
- provide support and technical guidance to end-users on Office 365 and Azure-related matters
- design and deploy Office 365 services, including Exchange Online, SharePoint Online, Teams, and other related applications, based on business requirements and best practices
- stay up to date with the latest features, updates, and best practices for Office 365 and Azure
- document Office 365 and Azure configurations, procedures, and troubleshooting guides
Requirements
- experience of working on an IT Service Desk/MSP
- appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management
- customer facing skills
Show more +24 - ability to follow internal and external procedures and policies
- flexibility to work outside of regular business hours when necessary for network maintenance and upgrades
- hands-on experience with network equipment such as Cisco routers and switches, firewalls, and wireless controllers
- experience with Device Management and Remote Systems, i.e., Intune, Datto RMM, TeamViewer
- own the delivery and tracking of assigned tasks to ensure they are completed on time
- strong understanding of Windows Server Operating Systems Strong understanding of Windows and MacOS
- strong understanding of Windows Server Operating Systems and Mac OS
- solid knowledge of network security concepts, including firewall configuration, VPN setup, and intrusion detection systems
- strong understanding of Windows Server Operating Systems • Strong understanding of Windows and MacOS
- excellent communication skills and a good ability to work as part of a team
- proficiency in network monitoring and diagnostic tools
- strong organizational skills to prioritize tasks effectively
- experience with network performance optimization and capacity planning
- practical knowledge of DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS
- strong problem-solving and troubleshooting skills with the ability to analyse and resolve complex network issues
- passion for continuous learning and staying up to date with industry trends and best practices
- general knowledge and troubleshooting of smart phones
- file and folder security management
- experience with Microsoft Cloud solutions
- proven work experience as a Network Engineer or in a similar role, with a strong understanding of networking concepts and protocols
- experience using backup products and disaster recovery solutions
- experience with Device Management Systems, i.e., Intune, Datto RMM, TeamViewer
- knowledge of Microsoft security suites e.g., Multifactor Authentication, Azure Audit Logs)
- strong understanding of Windows Server Operating Systems and Server Virtualization
Benefits
- laptop
low salary - 31% lower than the average in this position
Earnings for position infrastructure engineer
infrastructure engineer - How much money do you make working at this position?
Average salary at company SYNTAX INTEGRATION is 2916£.
The national average salary is 3500£.
1800 £
Lowest
Lowest
4400 £
Average
Average
7000 £
Highest
Highest
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