SUPPORTING CARE

Responsibility

• supporting Care is an expanding leading home care provider in London since 2011
• we are currently recruiting for a Care Coordinator to maintain and develop our home care services
• schedule and coordinate client appointments and visits
  Show more +24
• communicate with clients, their families, and healthcare providers to ensure effective care coordination
• assist in the development and implementation of care plans
• monitor and evaluate client progress and make necessary adjustments to care plans
• creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations
• provide support and guidance to clients and their families regarding available resources and services
• ensuring care assessments, care and risk planning meets best practice and customers aspirations
• maintain accurate and up-to-date client records
• our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career
• work with Recruitment Team to ensure sufficient current and future staffing levels
• collaborate with interdisciplinary teams to ensure comprehensive care delivery
• to ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner
• adhere to all relevant policies, procedures, and regulations
• to work alongside the Management/Team ensuring that all quality standards, complaints, and comments are dealt with promptly
• ACCOUNTABLE TO: Senior Care Coordinator / Deputy Care Manager
• direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service
• participate in the on-call rota
• put in place measure to comply with CQC regulations and work to achieve the best care standards possible
• deploy and supervise team/carer when necessary
• to provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required
• mentor new members of staff
• support existing care staff in new skills
• attend/Lead training sessions and fire drills, as required
• maintain a smart and tidy appearance and always wear the appropriate clothing whilst on duty
• be prepared to do extra or other duties on occasions as requested in line with the job

Requirements

• experience in Care Coordinating minimum of 1 year
• knowledge and understanding of Dols/Mental Capacity Act/Safeguarding
• preferably NVQ level 2 or similar qualifications
  Show more +9
• proven experience in a healthcare or social services setting
• excellent organizational and time management skills
• strong communication and interpersonal skills
• ability to work independently as well as part of a team
• compassionate and empathetic nature
• providing care: 1 year
• healthcare Industry: 1 year
• care Coordinator: 1 year
• care Coordinating: 1 year

Earnings for position care coordinator