STOURBRIDGE MOTOR HOUSE  Salary

T WALL GARAGES HIGH STREET PENSNETT KINGSWINFORD DY6 8XB

STOURBRIDGE MOTOR HOUSE
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STOURBRIDGE MOTOR HOUSE is looking for employees for positions:

service advisor

Working hours

  • full-time

Responsibility

  • greet customers when they arrive at the service department
  • consult with technicians about necessary repairs and possible alternatives to expensive work
  • provide customers with in-depth information about available aftermarket and OEM part options
  • answer questions about service outcome
  • advise customers about warranty protections and potential cost savings
  • manage and oversee the service departments workflow and scheduling
  • call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
  • customer Service Experience

Education

  • GCSE or equivalent

Requirements

  • service advisor: 1 year
  • service/parts advisor: 2 years